Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

February 13, 2017

The app is fantastic and I highly recommended. I wish a few extra features were added for my convenience - such as the option to control all customer facing parameters, not just some - but I am sure these options will soon be available from such a great team.

50chefs 2
United Arab Emirates
Over 2 years using the app
July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Write On! Creative Writing Center
United States
Over 2 years using the app
February 1, 2018

Great product. Excellent service. Many thanks

Rocketz 2
Germany
Over 2 years using the app
July 24, 2020

Can create great customisations to suit all needs. Customer service is excellent, very responsive and very helpful

Dress Hire AU
Australia
Over 2 years using the app
June 10, 2019

This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!

Marie Satori
United States
Over 2 years using the app
June 21, 2021

Amazing app with so many useful features. The support team is also very helpful and response time is super quick. Highly recommend!

Perth City Market
Australia
Over 2 years using the app
March 17, 2020

Wonderful app, with great functionality. I have managed to configure this app to even send all staff members a text message when a booking or change is made to a booking. That way, everybody knows what is going on at all times :-)

Jackson Orchards
New Zealand
Over 2 years using the app
BTA Commerce, Inc. replied April 1, 2020

Hi Jackson Orchards

Thanks for taking the time to leave a review! We appreciate it!

The Support Team @ Zetya

December 6, 2016

Being a rental site BookThatApp is an invaluable tool for my business. The installation was straightforward and help was just around the corner when I needed it.
I've been using BookThatApp for about 6 months now without a single issue.

Scopes R Us
United States
Over 2 years using the app
September 9, 2019

A great app for rentals. User-friendly and customer support is very helpful and answers quickly. I recommend!

Moms & Co
Israel
Over 2 years using the app
July 8, 2020

this was my first experience with book that app and I have to say that it’s was pleasurable one. I had trouble setting things up so I reached out to customer service, Rob was so helpful he fixed my issue and helped me understand what the problems were. I feel he Rob went above and beyond. He even went as far as to go into my store and fix things himself, with my permission of course. I would definitely recommend this app. Thank you book that app.

INDIVIDUAL36
United Kingdom
Over 2 years using the app