Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

Edited October 10, 2019

I love this App! It’s perfect for my event decor rental boutique. I paid for help from a Zetya expert name Rob. He was great! He helped me over a several hours to perfect my request. He also asked me to consider options to manage expenses. He was super patient and offered prompt responses. Other booking apps don’t compare to this one and the staff is it nearly as helpful and knowledgeable about their software. Best booking app!

The Pretty Table
United States
Over 2 years using the app
BTA Commerce, Inc. replied October 10, 2019

Thanks for taking the time to leave us a review! I am glad that we were able to get your store up and running, and were able to meet all of your booking needs!
-The Zetya Support Team

November 1, 2023

D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!

MacroBaby
United States
Over 2 years using the app
BTA Commerce, Inc. replied November 8, 2023

We're thrilled to hear that you're satisfied with our support! Your 5-star review is greatly appreciated. If you ever need anything, please don't hesitate to reach out. We're here to help.

October 7, 2020

Great app, highly configurable which is excellent. Brilliant support team (Rob is a champ!) and quick response times also. Thanks.

Green Bar
Bahrain
Over 2 years using the app
November 26, 2018

Been using this for awhile and it works well for me. Their support is also very good! I recommend it to businesses that require bookings.

Khongsittha Muay Thai
Thailand
Over 2 years using the app
February 28, 2022

Great support through chat. Within 15 minutes we resolved all the issues we have except one that needed a developer to help. However even with that one, the customer support provided guidance as to where to fix the issue.

Ioannis Coffee Chef
United States
Over 2 years using the app
January 22, 2020

Works great.
We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all.
If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer.
Of course depending on the day and hour, but often they answer within an hour!
Could not wish for more at this point.

Scattando Verkleedhuis
Netherlands
Over 2 years using the app
January 16, 2020

Amazing! I’m not very IT savvy and the guys from the support service have been absolutely spot on with their support. They respond to emails extremely quick and always supply the info required. I can not thank you enough. Thanks for making it easy for us to do business. Appreciate your help.

Lifeofthepartydresshire
Australia
About 2 years using the app
February 22, 2019

The support team for this app is excellent. Very fast to reply, and very helpful in finding solutions to what you need.

Life With Paint
Australia
About 2 years using the app
April 3, 2019

We have a unique business as we sell Queen Bees across the US. BookThatApp allows our customers to select the exact day they want to receive their queen as well as notify our customers a few days before shipment so they can prepare their hive. Configuration is straight-forward but if support is needed, the support team is fast and friendly.

Olivarez Honey Bees, Inc.
United States
About 2 years using the app
BTA Commerce, Inc. replied April 3, 2019

Thanks for the review! We hope that you continue to enjoy the app.
- The Support Team @ Zetya

January 11, 2021

I used the app for a rental site I was working on. They had a great support team that answered all of my question in a timely matter. Highly recommend this app to anyone doing rentals on Shopify.

DeliveryRentalServices, LLC
United States
About 2 years using the app