Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

March 25, 2021

Really impressed with the speed and help offered by the customer support team at BookThatApp. The 'how to' videos' are very well put together.

The Seafood School at Billingsgate
United Kingdom
About 2 years using the app
August 16, 2023

My shopify store is not live yet but as I will need to take bookings I checked out a few different apps and then chose BTA. I have found it pretty easy to use because the User Guide provided - is clear and easy to understand and follow, however I have had to contact the support team on 3-4 different occasions and every time they have answered my questions in a timely response and given clear directions on how to implement what I need to solve my problem.
I value any company that gives great customer service, so I definitely recommend this app because their customer service is A+++

Mind School
Australia
About 2 years using the app
BTA Commerce, Inc. replied September 6, 2023

Thank you for the A +++ review 🤩! We appreciate you taking the time to write this for us!

January 8, 2020

Amazing support! They helped me so much integrating it into my shop. I'm helping a customer integrating BookThatApp into a Shopify for booking her Cooking Classes.

plant based Kochschule
Germany
About 2 years using the app
November 7, 2023

D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful

Island Castle Rentals
United States
Almost 2 years using the app
BTA Commerce, Inc. replied November 8, 2023

Your feedback is very well received! Thank you for taking the time to leave us such a great review! I'll let D'Angelo know that his efforts were appreciated!

January 14, 2019

Great help despite my lack of skills and programming.

Very fast support and great integration in the website

Workingirls
Canada
Almost 2 years using the app
Edited March 11, 2019

Customer support is amazing! Quick to respond! Understood what I needed to be done and made the process seamless.

Inter Island Boat Services
United States
Almost 2 years using the app
Edited July 11, 2020

I use BookThatApp (BTA) for scheduling. I reached out to BTA support for installation of the coding and their response time is very fast. Rob installed exactly what we needed for our Shopify store within 24 hours. This is the best support I had from an app support so far. Rob provided excellent customer support. Will recommend this BTA app to others.

TruEdge Lawn Care
United States
Almost 2 years using the app
October 20, 2018

I used this app to add workshop bookings to my website. I am delighted with how it looks and works. Rob and Gavin go the extra mile to help. It’s a great app.

Ooh wall art
United Kingdom
Almost 2 years using the app
August 28, 2015

This app has allowed me to operate a small BBQ rental business from home without a massive outlay for a programmer. Why reinvent the wheel when there's already a solution? If you have big equipment around home that you only use once in a while, why not rent it out?

Victory Rentals
Canada
Almost 2 years using the app
June 27, 2018

Really amazing customer support. They respond insanely fast.

Funkits
United States
Almost 2 years using the app