Reviews (529)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

March 10, 2021

I used this app to book appointments for my website - the helpdesk were super efficient, quick and responsive - highly recoomend!

The Find Boutique
United Kingdom
Over 1 year using the app
September 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
United Arab Emirates
Over 1 year using the app
BTA Commerce, Inc. replied November 8, 2023

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

November 28, 2016

Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.

Airhole
Canada
Over 1 year using the app
June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow.
Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Pineridge Hollow
Canada
Over 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

October 14, 2021

Fantastic app that gets better with every update. Customization can be done on your own with minimal help from support. If you run into any issues, the support team is extremely helpful and has assisted me with resolving the few bugs I ran into while customizing the app.

Hockley Valley Shop
Canada
Over 1 year using the app
May 12, 2021

The customer services is superior. I was having a really hard time with some settings and the team went in and update my code for me. They even went in and fixed other items that I did not even know I had issues with. They really go up above and beyond to make sure the features work properly. I highly suggest using BookThatApp!

IV Therapy Center
United States
Over 1 year using the app
June 22, 2020

Really powerful booking system with a lot of options for a good price. Best of all is their great support that replies within hours, sometimes minutes!! Always solving oriented and friendly!

Relax Lounge SPA Västerås
Sweden
Over 1 year using the app
February 20, 2023

The support from the team has been fantastic, they have helped me through some more complex tasks to make this app deliver exactly what I was looking for.
A dynamic list of locations - improvement would be great, so customer don't have to scroll through a 100 locations, they could just start typing, or they could type in their postcode and the location is automatically selected? Just a suggestion
But overall a great app for what we were looking for, we have been using it for over a year

ThermaFYDev
United Kingdom
Over 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

We love to hear our customers express their feedback. Your review really warms our heart ♥️. Thanks for taking the time to write it!

August 24, 2022

BookThatApp works great for my business and the customer support is always available when I need it!

NEIGHBOR art studio
United States
Over 1 year using the app
May 14, 2017

It does what it says, easy to setup and run it

Holidayhiregrancanaria Com
Spain
Over 1 year using the app