Reviews (517)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

November 2, 2016

Fit exactly to my requirement. Thanks BTA

Erkanblack
Canada
About 2 years using the app
November 26, 2018

We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time.

I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.

Level Up
United States
Almost 2 years using the app
Edited November 21, 2019

We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.

Rocky & Maggie's Pet Boutique and Salon
United States
Over 1 year using the app
February 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs.

www.axesschronos.com

Ax Ch
United States
Over 1 year using the app
August 16, 2018

Très bonne appli pour la gestion calendaire d'ateliers par exemple. Il manque juste la possibilité de pouvoir gérer pour un produit les quantités à des dates différentes de manière manuelle.

Koko Cabane
France
Over 1 year using the app
October 5, 2018

very well done on the features and functionalities and they are super responsive on emails inquiries and fixed my problem like instant. will use for long term.

Godtrix Bitcoin Trainer
Malaysia
Over 1 year using the app
Edited November 30, 2018

I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.

The Style Guru
United States
Over 1 year using the app
October 1, 2018

Good app. While it does take a while to understand all the little features, and isn't always the most intuitive, it's certainly the best booking app on the market - and Zetya have great support. I'd recommend!

Imagination Station
New Zealand
Over 1 year using the app
December 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

The Glass Underground Online Store
United States
9 months using the app
Edited January 23, 2019

I really like this app! It's easy for my clients to use and the support desk is super to work with when I have a question. I am not a tech person at all, so I would suggest paying them for the install.

Natures Studio JSJ
United States
9 months using the app