Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless integration and efficiency in managing bookings for classes, events, and appointments, noting significant time savings and enhanced customer experiences. It's easy to set up with customizable settings and robust calendar integration, suitable for various uses like rentals and tours. The reliable performance is supported by a responsive and professional support team, quick to resolve issues.
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I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei,
I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.
I can ...
Support was super speedy and helpful! Would recommend!
アプリの完成度も良いが、何よりカスタマーサポートが素晴らしい。
レンスポンスと的確なアドバイスと親切さは使い続けることに十分な価値を見出せると感じます。
The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.
Thank you for everything you do.
We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩
BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to ...
Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API ...
The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.
This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.
The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.
D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much ...
Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough ...