Reviews (362)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration and efficiency in managing bookings for classes, events, and appointments, noting significant time savings and enhanced customer experiences. It's easy to set up with customizable settings and robust calendar integration, suitable for various uses like rentals and tours. The reliable performance is supported by a responsive and professional support team, quick to resolve issues.

February 28, 2025

I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)

housedoll-frankfurt
Germany
6 months using the app
January 3, 2025

Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.

Likey Global
South Korea
3 months using the app
BTA Commerce, Inc. replied January 6, 2025

Hi Pompei,

I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.

I can ...

March 26, 2025

Support was super speedy and helpful! Would recommend!

The Candle Bar
United States
Over 2 years using the app
March 25, 2025

アプリの完成度も良いが、何よりカスタマーサポートが素晴らしい。
レンスポンスと的確なアドバイスと親切さは使い続けることに十分な価値を見出せると感じます。

ou.bai.tou.ri coffee roasters
Japan
Almost 3 years using the app
July 5, 2024

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.

Thank you for everything you do.

North County Canine Training
United States
Over 1 year using the app
BTA Commerce, Inc. replied July 15, 2024

We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩

July 30, 2024

BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to ...

Swell AV
United States
7 months using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API ...

November 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

SymbiOp Garden Shop
United States
Over 2 years using the app
November 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Connected Stitches Yarn & Fiber Shop
United States
6 months using the app
November 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Pro Dive Central Coast
Australia
Over 1 year using the app
August 2, 2024

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much ...

Needles in the Haymarket
United States
6 months using the app
BTA Commerce, Inc. replied August 19, 2024

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough ...