Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

August 19, 2019

So I read the support would be good. Pay for the installation because it’s a time saver. After that it’s the best support of any app supplier out there. I’m using about 12. That’s not to say the others are missing something. Bookthat app support us just the best around.

SkiHireShop.com
France
Over 1 year using the app
July 25, 2022

Using this app for rental. Didn't fully understand everything so I reached out for help and got all my questions answered. Made it really easy and I'm happy with the outcome.

Evey.is
Iceland
Over 1 year using the app
July 25, 2023

Great app. Great Customer Service. Totally recommend it. You can make a lot o different type of bookings that share resources between them.

Leun'un Artehabitación
Mexico
About 1 year using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for leaving us a great review!

Edited September 25, 2018

I love this app. It is easy to navigate, converts well from a computer to a smartphone, and allows for smooth transitions. The support staff was also amazing with helping to set the app up on our website.

NYC Tour
United States
About 1 year using the app
October 15, 2021

Great app for taking table reservations across multiple cafes on our website. Easily customisable with lots of features. Rob, the developer is always on hand to help and quick to respond. Would recommend it and happily try any other apps from this developer.

Huffkins Bakery
United Kingdom
About 1 year using the app
July 28, 2022

Brilliant app and essential if you are a rentals business. Their service is also first class, always very responsive and helpful!

Swished
United Kingdom
About 1 year using the app
February 22, 2019

BTA Customer Service is absolutely amazing!
First Off, thank you for helping with every (probably silly) question I had. Alex, Rob and the rest of the team, had me up and running with all my chosen customised details within a matter of hours. The response time was incredible and they were on to every little thing I couldn't figure out.

I tried to install myself but with little knowledge of code I gave in a paid for the set up. THANK YOU for offering this service!

The app itself covers everything I need for product rentals, and what I want for my site. Easy to use, selected dates etc.

Such a happy customer.

Thank you again!

Balzano's
New Zealand
About 1 year using the app
February 2, 2023

I work for a not-for-profit, and we used BookThatApp for various programs requiring simultaneous bookings. This is a powerful tool with a long learning curve, but Rob B. was incredibly helpful in teaching us the intricacies of the back-end of the software. We were really grateful that he was so personable, and would often link us to a written confirmation of what he had just mentioned, so we know in stone what we were looking for. We were able to work with BookThatApp's many different tools (which I have come to learn, are still being updated and developed into things that are even better) and save money. Thanks, Rob and BTA!

The GreenUP Store
Canada
About 1 year using the app
BTA Commerce, Inc. replied June 20, 2023

Rob sends his greetings and salutations 🙂. Thanks for taking the time to leave us a very detailed review. You rock!!

January 3, 2019

Great app, does exactly what it should, customer support is excellent. We would definitely recommend.

AXSOM Sports
Ireland
About 1 year using the app
June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Alike
Poland
About 1 year using the app
BTA Commerce, Inc. replied June 22, 2023

Thank you for writing us a great review! We appreciate it 😊!