Reviews (529)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

September 5, 2019

I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.

Olive Tree KC
United States
Over 1 year using the app
BTA Commerce, Inc. replied September 7, 2019

Thanks for taking the time to leave a review! We appreciate it!

August 7, 2023

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

La Pioche - Boutique de jeux
Canada
Over 1 year using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for your great review 😊!

February 7, 2019

I am REALLY impressed so far. A great deal of thought has been given to the functionality, and the support is FANTASTIC. I highly recommend this app.

Mindful Tech
United Kingdom
Over 1 year using the app
August 19, 2019

So I read the support would be good. Pay for the installation because it’s a time saver. After that it’s the best support of any app supplier out there. I’m using about 12. That’s not to say the others are missing something. Bookthat app support us just the best around.

SkiHireShop.com
France
Over 1 year using the app
July 25, 2022

Using this app for rental. Didn't fully understand everything so I reached out for help and got all my questions answered. Made it really easy and I'm happy with the outcome.

Evey.is
Iceland
Over 1 year using the app
July 25, 2023

Great app. Great Customer Service. Totally recommend it. You can make a lot o different type of bookings that share resources between them.

Leun'un Artehabitación
Mexico
About 1 year using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for leaving us a great review!

Edited September 25, 2018

I love this app. It is easy to navigate, converts well from a computer to a smartphone, and allows for smooth transitions. The support staff was also amazing with helping to set the app up on our website.

NYC Tour
United States
About 1 year using the app
October 15, 2021

Great app for taking table reservations across multiple cafes on our website. Easily customisable with lots of features. Rob, the developer is always on hand to help and quick to respond. Would recommend it and happily try any other apps from this developer.

Huffkins Bakery
United Kingdom
About 1 year using the app
July 28, 2022

Brilliant app and essential if you are a rentals business. Their service is also first class, always very responsive and helpful!

Swished
United Kingdom
About 1 year using the app
February 22, 2019

BTA Customer Service is absolutely amazing!
First Off, thank you for helping with every (probably silly) question I had. Alex, Rob and the rest of the team, had me up and running with all my chosen customised details within a matter of hours. The response time was incredible and they were on to every little thing I couldn't figure out.

I tried to install myself but with little knowledge of code I gave in a paid for the set up. THANK YOU for offering this service!

The app itself covers everything I need for product rentals, and what I want for my site. Easy to use, selected dates etc.

Such a happy customer.

Thank you again!

Balzano's
New Zealand
About 1 year using the app