Appointment Booking App | BTA

We have had Bookthatapp for a while now and it is great. The developers are very responsive and get back to you normally within an hour or two, they are super helpful! I have had a few configuration issues and they have been very helpful in resolving it/helping alter code etc. A+++

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

As far as I know this is the best option for running an online rental service via the Shopify platform. It can be a little confusing at times because it is very comprehensive and allows you to do many things, but do not let that deter you from checking out this app because their customer service is extremely helpful and can address any confusion you may have in an incredibly concise manner.

One of the very best things about BookThatApp is that its company Shopify Concierge is EXTREMELY FAST AND HELPFUL with their customer service! I cannot over-emphasize how quick and coherent they have been with helping me out. They have responded to pretty detailed questions of mine within hours of me submitting them, and their support goes far above and beyond what we tend to expect from most tech companies these days.

So far I am very satisfied with this app and their service. I would certainly recommend it to anyone else seeking to implement an online booking system into their rental company's website. A+

We have been using BTA to manage our rental store for about 1 year now. We ship rental products to our customers and they return the products after their rental period.

This application is excellent. The integration with Shopify is super easy. The initial setup and then the integration of new products is extremely quick and smooth. You can add an individual lead time and a lag time for each product. This is especially important for us as we have to take shipping times into account when managing our inventory. You can also add different locations etc. wich are not using since we are shipping our products.

The customer interface looks great and booking is very intuitive. It is also very easy to make manual bookings.

After a booking you get an email with an ics file that you can add to your Outlook calendar for example. You also have a calendar in the backend.

The customer service is excellent. They will help you extremely quickly, which is very important because you will get disappointed customers and lose a lot of money if your booking system goes down. They will also help you with very specific problems and go to great lengths to find a solution. They will never leave you alone with a problem.

The pricing is also fair. I think in the past there was no booking limit that came with your plan. But considering the value BTA provides to our small business, I think all pricing levels are still more than OK.

The only thing on my wish list is a better calendar in the backend. A few small adjustments would be extremely helpful from my perspective.

1. Include the option to include/exclude lead time and lag time in the appointments. Currently, the calendar only shows the booking appointment itself + the lag time. In our case, the lead time reflects the time we need to ship our product to our customers. If we could include this information in our calendar, we would know when to ship the product to our customer from our calender.

2. Custom color coding for the appointments. It would be great if we could change the color of the appointments. Then we would have a better overview of the events. In our case it could look like this:
blue - confirmed booking
red-shipment initiated
purple-product at customer
green - product back in stock.

3. Synchronization with Outlook calendar (the others are more important)

These small changes would make inventory management easier and more convenient.

However, it is by far the best solution we have tested so far. We are very happy with it. Easy to use, good interface, perfect support, fair pricing.
Thank you BTA team
We love you
Tom

After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!

So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!

Very great service! Had a problem with the check out page and the zetya support answered immidiatelly and fixed the problem in a matter of minutes.

It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.

A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.

Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.