Reviews (520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.
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I used this app for few months already and it has been the only one able to accommodate my needs for my unique rental model ( I rent PicSnic around the main parks in Toronto downtown ) I needed it so many different features and thankfully they were able.to provide 80% of them limiting the amount of apps I have to deal with! Also i had several.issies figuring out the set ups and the customers service have always been amazing! Thank you Rob and Alex
Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.
Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️
amazing app and amazing customer service (its the most important thing). I cant recommand this app enough
Has many great features!
The service team is very helpfull und fast!
Do not have anything bad to say.
The app is perfect!!
So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more.
I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!
Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!
I've decided to use the BookThatApp for my business website to book all of my customers and easily have access to all my bookings. First off, their customer service is amazing! They respond back to you within minutes which is extremely rare. Secondly, the quality of this app is next to none. They make very super easy for you to manage and off a helping hand in case you have any questions. This is definitely a MUST-HAVE app if you're looking to implement an interactive calendar on your website! I would not use anything else. I rate them 10/10 with no doubts. My favourite thing about this app is the customer service by far! Thank you for helping me out with all my questions and for going above and beyond with customer service! I definitely recommend over anything else!
Excellent customer service! Polite and quick.
I tried a few other booking apps but decided on BookThatApp and am happy that I did.
Thanks for your help Alex!
I downloaded this app about 18 hrs ago and already have clients booking online. The install is fairly simple (you just have to read and READ to ensure you don't mess anything up). My fields weren't showing when booking and within a few hours support (ROB to be exact) fixed it. Thanks a ton Rob!
Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.
I literally spent a week going through 30 different booking websites and platforms before I settled on BookThat App.
Here are a few of the other ones I tried:
Microsoft Bookings
Calendy
Acuity Scheduling
Checkfront
bookwhen
Sesami
Booking App by Webkul
BookThatApp were the only platform which had the flexibility for my business I needed.
I have jobs ranging from 1 hr to 2 days, all carried out by one person.
Here is a link to my Shopify site if you wanna see what I mean. http://jeanpaulfung.myshopify.com/
The installation / customisation took a bit of understanding and commitment. For those of you without any coding experience at all, I recommend paying for the installation. For only $25 it will make your life so much easier.
It took me a while to understand how their ‘Forms’ worked. Basically, their different forms = different booking time formats. I ended up installing 2 forms with BookThatApp:
Form 2 for my projects which lasted for 2 days
Form 3 for my projects which lasted between 1-8 hours
If you’re unsure which form to use, hit them up and ask. I drew a flowchart explaining what I needed.
Initially I was using the Debut theme, but then decided to change my theme to Prestige. I had to pay the installation fee again (which sucked) but it was completely my mistake because they clearly state it on their installation payment page. I’d recommend being 100% with your theme before installing BookThatApp. The 2nd installation process was quick and easy however. Took about 15 mins + ironing out a few bugs.
In terms of customer service, Rob and Alex and my saviours. I currently have 4 tickets open, each about 10 messages long and they have been nothing but polite and helpful. Even when I thought they were going to tell me to fuck off for asking too many stupid questions, they kept replying promptly around the clock with positive solutions.
I couldn’t be happier with BookThatApp.