Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

September 15, 2023

Easy to use and the customer support is superb!

Pinatubo Mountainero
Philippines
9 months using the app
BTA Commerce, Inc. replied November 8, 2023

Your satisfaction is our top priority. We're grateful that you chose us and look forward to continuing to serve you with excellence.

November 20, 2019

This app is the answer to all my manual booking issues. This is a weight off my shoulders not to mention a professional solution my customers are loving. The support I received is also next to none. When issues arose around knowledge of set up and functionality they were quick to offer clear and concise advice. They even went on to help with installation of extended functionality based on my unique needs. I highly recommend the app and the support behind it.

Own Kind Australia
Australia
8 months using the app
June 29, 2021

We like to refer to this app as Bookify ( sorry eh ) - it makes booking our client experiences easy to use on both ends and when we are stuck with a config error the response is quick, friendly and on point.

Calabogie Motorsports Park | CMP
Canada
8 months using the app
Edited February 29, 2016

Awesome product! Does exactly what I need it to do. I love that I can customize functions to fit different products that helps tremendously when we offer more than 1 type of service.

The team was swift to respond and even friendly throughout my frustration.

Thanks a Bunch!!

Light My Way
United States
8 months using the app
October 21, 2019

So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.

Plant B Life
Australia
8 months using the app
February 19, 2020

The App is great and The Support is great!. Thank you for your help Zetya! ............................

Create Cooking School
United States
8 months using the app
January 4, 2022

This App is awesome! I thought i was gonna have the worst time ever and then Albert in the Customer Service Chat spent 5 minutes and fixed my whole issue. Even admitted that it was a small issue on their end and that it shouldnt happen again. Thanks Albert!!!

Praticus Creations
Canada
8 months using the app
October 28, 2020

BookThatApp is unique for websites that require specific rental solutions. I have tried Out several other apps but they do not meet the required needs as they have quite limited options in my opinion. I am very pleased with the team behind the APP - they respond fast and have patience on letting one understand their product. Much appreciation and thanks for making my website working out so well!! Mark Nelson

Cars2go
Denmark
8 months using the app
September 14, 2022

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

TANAN 丹庵きものレンタル
Japan
8 months using the app
December 22, 2018

The support team is great!
It does just what I need it to do, I just wish it was a little more affordable

My Pretty Long Toes
United States
8 months using the app