Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

September 12, 2016

After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!

Paso Almonds
United States
About 1 year using the app
July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

RentaScooter Las Vegas
United States
11 days using the app
March 31, 2019

So - Starting this off to let everyone know that i'm not great on a computer or light technical stuff. This app and support is OUTSTANDING!! like I said I'm not the best on a computer. I chose to pay the small fee to help set it up and it was great for me not being to technical. I couldn't figure a few things out on the app so I leaned on the support team and super rapid fire response on how to either do it or correct the problem, super fast, they talk to me in terms that I understood, not trying talk down to me. Can't say enough. I had other online business's and used other booking apps but nothing that I have used has looked so professional, easy to use for my customers, and has had such great customer support!! You will not go wrong with this app, give it a try!

Portsmouth Bike and Brew
United States
12 months using the app
February 10, 2020

It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.

CheapTalkIsrael
United States
12 months using the app
November 22, 2018

Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.

Rent a Bike Costa del Sol
Spain
12 months using the app
March 6, 2020

At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.

BOOK FUN NOW, LLC
United States
11 months using the app
December 6, 2018

We have just launched our new experience/tour booking website for Journeys we produce and offer in Paris France. The implementation process was very smooth with shopify and I highly appreciated the level of service offered by the team at BookThatApp (Rob). I look forward to using the app as our business picks up but it is comforting at this early stage to know that I can rely on a professional team which is very responsive and can quickly grasp our expectations/asks.

Secret Journeys
France
10 months using the app
January 24, 2018

Very responsive online support. Mahalo!

Maui Vacation Equipment
United States
10 months using the app
August 21, 2019

We are a Ski rental shop, we have choosen to use Bookthatapp to manage our online bookings. Our store still in construction but after several tests, the app seems work very well, and corresponds to what we are looking for. The most remarkable thing is the great costumer service, efficient and fast response. Many thanks to Rob for his support during the set up process. We recommend !

Fullski
Andorra
9 months using the app
September 13, 2018

We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year.

The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits.

BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for.

With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs.

Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.

Soane Shop
United Kingdom
9 months using the app