Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.
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It's good and the customer service is good too. A free tier is available if you are a small business trying to figure things out. Easy to use and streamlined.
Thank you for your kind words! We're delighted to hear that you had a fantastic experience with us. Your decision to use our app means the world to us. We look forward to long-lived relationship with you!
We needed a simple platform for offering Tandm Surf product rentals on our website and to also show our dealers how EASY it is to do the same in their business. This APP keeps it simple for our customers and our dealers are now adding it to their website. We started renting Tandm Surf boards right away along with the security deposit collected at checkout.
Versatile and robust app. The customer service is above and beyond - made the set up easy and helped us customize the app to our exact needs. Recommend 10/10.
I could not be any happier with the support staff.
This app is flawless if you have a rental business like I do.
Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app.
Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!
This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app
Ignore bad reviews. If you are not experienced enough to use the app, it is not the developers fault. A good app covers a lot of topics that customers often have to deal with when a small business owner doesn't take the time (or use the tool) to make purchases easier. This app IS THE ABSOLUTE BEST if you're wanting to do product rentals and other appointment/booking style functions on your Shopify site. If you go elsewhere to add rentals/bookings you'll come back to this app, trust me, that's what happened to me. My favorite features include being able to have my assistant manage orders from a separate login through a URL and being able to list products for sale as well as for rent in the SAME listing! LOVE LOVE LOVE! Support is wonderful too. Give it a try, you won't regret it.
Rob from BookThatApp has helped me TREMENDOUSLY. He responds to all of my questions within 24 hours and with very thorough and easy to follow directions. BookThatApp is so far awesome and has swayed me to stay with Shopify because without it I would not be able to track my bookings for my Rental items. Thank you Rob and BookThatApp for all your continued support and being patient with me throughout all my endless questions! Highly recommended app!
Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.
Hi there,
Thanks for your review! We greatly appreciate your feedback!
Our app does have a Shopify POS integration, which allows you to make your bookings. However the integration doesn't facilitate updates to product or other app settings.
This article can be used as a guide to setup the POS integration (https://support.zetya.com/hc/en-us/articles/4407058784911-Point-of-Sale-POS-Integration-). If you need any assistance with the setup, feel free to reach out to us 🙂!
Kind Regards,
BookThatApp Support
Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.