Appointment Booking App | BTA , 438 reviews

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
    366
  • 9% of ratings are 4 stars
    40
  • 1% of ratings are 3 stars
    4
  • 2% of ratings are 2 stars
    10
  • 4% of ratings are 1 stars
    18
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

January 29, 2013

We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.

Vanessa Leong
June 7, 2013

They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.

JerkyNazis.com
United States
Edited September 18, 2016

Dear Ian O'Brien of Just Play Games

Thanks for taking the time to leave a review, and our apologies that you did not like the answers provided by our support desk.

We spent several days trying to identify the issue you raised in your ticket and were unable to reproduce it. Your review implies that we intentionally brushed you off which is not accurate. Our support staff went back and forth with you several times trying to pinpoint the issue. You then indicated that you were going to find another solution and only at that point was the ticket closed.

When customers bring us issues that we can replicate, we fix them. In this case unfortunately we were unable to replicate the issue described.

Thanks

Book That App Support

Pragmaticinsights
Canada
August 26, 2017

This App is very Awesome!!!!!!

Tees Four Teen
Philippines
Edited March 11, 2019

I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.

tchanfitness
Canada
BTA Commerce, Inc. replied March 11, 2019

Hi Peter!
Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand.
The Support Team @ Zetya

September 3, 2019

This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!

Judy Surya Yoga Cannes
France
BTA Commerce, Inc. replied September 3, 2019

Thanks for taking the time to leave us a review. I am glad we were able to help you get up and running!

-The Zetya Support Team

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