Reviews (456)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customizable booking features, and robust notifications. Despite occasional overbooking issues, the support team is praised for their quick and expert responses. Some merchants have expressed concerns about monthly limits, but the pricing is generally considered fair. The app is particularly valued for its reliable reschedule/cancellation feature.

Edited January 14, 2020

We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended

GroCycle
United Kingdom
4 days using the app
December 7, 2020

Love this app and use it for booking event entry slots. The support is very good and prompt. Definitely recommend.

Votwo
United Kingdom
2 days using the app
December 1, 2022

Great app to plan your appointments. If I had any questions it was awnserd very fast and the experience with the support chat is great so far!

DaanInkTattoos
Netherlands
1 day using the app
April 1, 2019

Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!

Perfect Wardrobe
Japan
1 day using the app
September 29, 2020

I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.

Glow Doctor
Ireland
About 23 hours using the app
Edited September 12, 2018

Updating my review :)
Everything was just a misunderstanding, i thought support gave me an outdated instruction when i followed it wasn't working it's just because the code lines in my theme is different, well THEY FIX EVERYTHING! I was wrong putting 1 star review due to disappointment, but now I'm making things right. I could say this team is working hard to give FREE BEST APP, I salute your hard work guys!

OBSESSION PORTAL
Philippines
About 9 hours using the app
August 2, 2012

This is a must-have app for all those who run a business based on reservations/rentals/bookings etc... Very straight-forward and easy to use once it has been installed. ( i personally needed someone to install it all for me). Gavin is always willing to help and quick to do so! Thank you =)

Pret a Rent
January 2, 2013

This is a great rental app! The customer service is fantastic, and this app is a must have for anyone interested in creating a rental store.

Lendperk
January 29, 2013

We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.

Vanessa Leong
June 7, 2013

They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.

JerkyNazis.com
United States