Reviews (507)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for booking management, particularly for classes and events, praising its customization options and user-friendly interface. The integration with Shopify simplifies operations, and the responsive customer support, especially from staff like D'Angelo and João, is frequently commended. It's noted for continuous improvements and its versatility across various business types, making it a valuable tool for enhancing business operations.

December 1, 2021

This app has amazing functionality and a plethora of options to choose from. I really appreciated the quick support and responses from the BookThatApp tech team when I was having some challenges!

Lavish Picnics Kamloops
Canada
7 months using the app
October 16, 2017

App works well! It takes a sec to get the hang of all the variables you can control but after a couple weeks of using it I'm starting to get used to it! I use it for booking tarot readings and it's greatly increased my bookings with minimal cost.
The coding directions are a little difficult to follow but if you've got a friend familiar with coding it's fairly easy to install!

City Witch
Canada
6 months using the app
September 15, 2020

I just love the customer service!!! So helpful and friendly and respond quickly! It was a bit tricky setting everything up as I am not IT orientated so it took me a while, but the help was great!

YourOnlinePersonalTrainer
South Africa
5 months using the app
BTA Commerce, Inc. replied September 17, 2020

Hi YourOnlinePersonalTrainer

Thanks for taking the time to leave us a review! We appreciate it!

We are glad our support team was able to help get you up and running. Feel free to reach out to us anytime if you need anything further.

The Support Team @ Zetya

June 10, 2021

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

Barkerville Historic Town & Park
Canada
5 months using the app
Edited November 29, 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing.

If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along.

As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app.

Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Not Yet Tracked Out
Canada
4 months using the app
April 26, 2017

So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.

Baja Baby Gear
Mexico
2 months using the app
June 5, 2017

Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.

Nerja Tapas Tours
United Kingdom
2 months using the app
October 22, 2021

Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.

Studio Mondine Vessels
United States
About 1 month using the app
May 20, 2020

As we are slowly reopening by appointment only, we needed a stand alone booking calendar so that customers can schedule a time to shop in our retailer store through our Shopify store. It has the functionality we need and should be easy for our customers to use. Support was very quick and thorough. Thanks Rob.

Bergo Designs
Canada
About 1 month using the app
November 23, 2016

So far good - just tring to work things through.

Peak Paint Wine
United States
4 days using the app