Reviews (517)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

July 5, 2024

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.

Thank you for everything you do.

North County Canine Training
United States
Over 1 year using the app
BTA Commerce, Inc. replied July 15, 2024

We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩

July 10, 2024

Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.

Just Ballet
United Kingdom
Almost 8 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for showing us the support! Your review means a lot to us. Thank you!

August 6, 2024

fab customer service! quick and easy to use and integrates perfectly!

Blush Beauty Group
United Kingdom
About 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your awesome review 😊🎉

October 2, 2024

Extremely Helpful!

Cult Crush
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied October 3, 2024

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!

Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Whiskers N Paws
Hong Kong SAR
About 5 years using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for being a part of our community! We appreciate you and your review 🥳!

July 29, 2024

Customer service agent De Angelo was very helpful with helping me to resolve my issue. Thank you for a great experience and amazing customer service!

M.I.Y Candle Co.
United States
4 months using the app
BTA Commerce, Inc. replied August 19, 2024

You are welcome! And thank you for a splendid review! This means a lot to us 😊

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
Canada
Over 4 years using the app
BTA Commerce, Inc. replied June 28, 2024

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

August 16, 2024

Customer support is brilliant. Really supportive team helping to get the best from the app.

Nail Order
United Kingdom
2 months using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you! We are always happy to hear that our service is appreciated! Your review means a lot to us. Thank you for taking the time to share it! 😊