Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

January 28, 2025

Technical help setting up was great. Thanks *****

Southpaw
United Kingdom
About 2 hours using the app
September 18, 2024

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Kalevala
Finland
About 2 years using the app
BTA Commerce, Inc. replied September 19, 2024

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐

September 6, 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
South Africa
Over 2 years using the app
BTA Commerce, Inc. replied September 10, 2024

On behalf of Sisco, thank you!!

August 21, 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied September 10, 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful ...

August 27, 2024

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
Canada
Over 1 year using the app
BTA Commerce, Inc. replied September 10, 2024

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

November 1, 2024

Good customer service!

Koria Events Oy
Finland
About 2 months using the app
November 13, 2024

Très bon support en ligne via chat.
Je recommande

Chez-el
France
About 1 year using the app
July 30, 2024

BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to ...

Swell AV
United States
7 months using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API ...

October 2, 2024

Extremely Helpful!

Cult Crush
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied October 3, 2024

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!

August 2, 2024

D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much ...

Needles in the Haymarket
United States
6 months using the app
BTA Commerce, Inc. replied August 19, 2024

Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough ...