Reviews (550)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its seamless integration and efficiency in managing multiple bookings, ideal for salons and event organizers. It features customizable options, easy calendar management, and helpful reminders. Reviewers also commend the responsive support team and the app's ability to handle high volumes of bookings, enhancing customer service and operational efficiency.

September 11, 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
United States
Almost 7 years using the app
BTA Commerce, Inc. replied September 16, 2024

You have made our day with your review! Thank you! 😊

November 6, 2024

Amazing service and support is excellent! Any query is addressed so effeciently!

High-End Hire
Ireland
Over 4 years using the app
March 21, 2025

super service, super app!

Viola Beuscher
Germany
About 2 months using the app
March 20, 2025

The app's been solid, and has a lot of flexibility especially with the API. Two things I wish we could do more easily:

* Dynamic pricing, or pricing based on time of day vs. having to create a whole separate product and calendar.

* More flexibility with the form styling. We don't use the widgets (even though they keep recommending it) because I can't target the code with CSS for customization. ...

The Golf Studio
Canada
October 24, 2024

Support team has been great! Have been helping finding solutions that work with our needs. Great app.

Norvajärven koirametsä
Finland
Over 1 year using the app
Edited March 27, 2025

Update: D'Angelo seems to no longer be working for the company and there have been many issues that have arisen recently where unscheduled dates are showing up on the widget for customers to sign up. When I contacted support for help, my inquiry was basically brushed off and I was told to contact him again if it keeps happening. When it keeps happening and this is unacceptable since I have to ...

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
11 months using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

September 9, 2024

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
United States
Over 4 years using the app
BTA Commerce, Inc. replied September 10, 2024

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

Edited October 1, 2024

10/1 Update- the team got back to me the following morning and resolved my issue and my husbands reset password came through later that night so we were able to get in and continue. I have updated my review to reflect the quick resolution. I do think there is some work to be done on being more user friendly especially with schedules when you have multiple coaches. There aren’t any videos and an ...

the hockey pro shop
United States
Over 2 years using the app
BTA Commerce, Inc. replied October 1, 2024

Update - Thank you for your revision! We really appreciate it! We have also made note of your con with the app and shared it with the team for their review. Have a wonderful ...

September 18, 2024

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Wellington Chocolate Factory
New Zealand
Over 5 years using the app
BTA Commerce, Inc. replied September 19, 2024

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

May 17, 2024

***Editing to make this 5 stars. If the new owners live up to their promises it will be very soon! I'll drop it to 4 if they take too long to make progress**

If you need to book things I'd recommend this app.

While there are some quirks with it it gets the job done.

Some things could be more intuitive (like using resources) and other things that can cause issues are not apparent or documented.

...
Natural Resources: Pregnancy + Parenting
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 22, 2024

Thank you for your review! We have documented your points, and we do look forward to your discussion with our MD. Have a terrific day!