Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.
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Easy to use, plus support is helpful and quick to respond!
Thank you for your awesome review! We really appreciate you leaving this review for us 😊!
Extremely Helpful!
Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!
Excellent product and an outstanding support team. I’m extremely satisfied and would highly recommend it to others.
BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to select one rental date at the store and have it apply to all of their selections without having to enter in the rental date on every product.
Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API access that would be available on some specific plans. Currently, the API access is available on the Business plan, due to the level of support needed for its implementation. We have a lot in the pipeline including making BTA's widgets available for non-Shopify websites. The future is going to be eventful!
D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much functionality, so intuitive to use, BookThatApp has made managing our one-and-done classes along with our multi-session classes easy and less daunting.
The reminder functionality is seamless and easy to use and really helps us have a one stop shop for running the classes portion of our business. I love that we were able to set up reminders for both our customers who signed up for our classes and the instructors teaching the classes. No more panicking at 10:00 the night before a class trying to figure out for an instructor if they had any students sign up.
I also love how easy the app makes it to add dates to existing classes. Many of our instructors have classes that get offered over and over again. With past systems, there was a lot of effort wasted on copying the class and setting it up as effectively a new class every time it was offered. Now, we just add dates to the already established class product. Piece of cake. It saves me so much time in running the behind the scenes parts of the business,
This app is literally everything our shop needed it to be and more!
Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough review! Thank you very much 😊!
Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.
Thanks for your awesome feedback!
Good customer service!
J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!
BTA réponds parfaitement à mes attentes !
Mes clients peuvent maintenant directement réserver sur mon site !
A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation.
L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes !
Je recommande cette application.
Merci pour votre incroyable retour !
É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!
Obrigado pela sua avaliação incrível!