Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

August 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Brush Tips Art Studio
United States
About 2 months using the app
March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

ARTualize
Singapore
About 2 months using the app
August 4, 2016

Great app and great customer service

Kick Scoot Uk
United Kingdom
About 2 months using the app
Edited January 14, 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Release
United Kingdom
About 2 months using the app
BTA Commerce, Inc. replied January 14, 2021

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running.

Best of luck with your online store!

-The Zetya Support Team

February 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

CLAIRAMOR
United States
About 1 month using the app
BTA Commerce, Inc. replied June 20, 2023

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

February 28, 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Scratch Makerspace
United States
About 1 month using the app
April 15, 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Deep Blue Eu
Spain
About 1 month using the app
November 15, 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Mamie Ruth
United States
About 1 month using the app
BTA Commerce, Inc. replied November 16, 2023

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top-notch support is a priority for us, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience.

Your feedback is invaluable to us. Should you ever need further assistance or have suggestions for how we can continue to improve, please don't hesitate to reach out. We're always here to help and eager to make your experience even better.

Thanks once again for choosing our app and for taking the time to share your experience. We truly appreciate your support.

Edited April 8, 2021

Customer care is very great!!
App integrated perfectly on my store with rob about support.zetya.
The best app for booking.

Tony Barber Style
Italy
About 1 month using the app
September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.