Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

June 27, 2023

Es la mejor aplicación de reservas, la atención es impecable y ágil, te solucionan todo rápido, es fácil de utilizar y estoy feliz.

Moondi
Mexico
3 months using the app
BTA Commerce, Inc. replied June 29, 2023

Gracias por tomarse el tiempo para dejar una evaluación. 🌟 ¡Fue un placer atenderte hoy!

April 17, 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
United States
3 months using the app
June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Fiber Rhythm Craft & Design™
United States
3 months using the app
BTA Commerce, Inc. replied June 20, 2023

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

April 14, 2020

If I could give 10 stars, I would!! This app is awesome and the customer service is EXCELLENT!! Thank you for your help Rob!

Les Laines Biscotte
Canada
3 months using the app
October 7, 2018

Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency.

I was very happy to find an application to book appointments that are simple and to the point.

Creativity Leads Innovation
United States
3 months using the app
November 4, 2019

I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.

House of First Aid
Australia
3 months using the app
Edited January 24, 2020

i use this app for my Bounce House Rental business. It makes taking and managing my bookings super easy!!

Party Castles Rental Services Inc.
Canada
Over 4 years using the app
June 28, 2017

I Love it! Makes my business run smoother!

P S I Love Dogs
United States
3 months using the app
October 23, 2020

It works well and the support is very quick to answer questions and help. Overall we are having a good experience. Recommended.

Travel Rent&Fit
Italy
3 months using the app
August 5, 2023

I've been searching for a good booking app for long time and almost gave up, until I found this app. It 's the MOST comprehensive appointment and hotel booking app out there. They have every single feature you can think of and didn't think of, and it's bug free. Since it's such a complex app, it took me some time to figure out how to use it and try to understand every setting. The support was super helpful and patient answering my questions, and implemented my customized requests. If you need a booking app, this is the one.

Radlmann Family Ranch & Highlands Spring Farm
United States
3 months using the app
BTA Commerce, Inc. replied September 6, 2023

We're happy to hear that you're enjoying our app and that you're happy with our support. Thank you for your great review!