Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

May 22, 2024

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription ...

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
About 1 month using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

February 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

CLAIRAMOR
United States
About 1 month using the app
BTA Commerce, Inc. replied June 20, 2023

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!

February 28, 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Scratch Makerspace
United States
About 1 month using the app
April 15, 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Deep Blue Eu
Spain
About 1 month using the app
November 15, 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Mamie Ruth
United States
About 1 month using the app
BTA Commerce, Inc. replied November 16, 2023

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top ...

Edited April 8, 2021

Customer care is very great!!
App integrated perfectly on my store with rob about support.zetya.
The best app for booking.

Tony Barber Style
Italy
About 1 month using the app
September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

November 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

SkischuleMayrhofen
Austria
About 1 month using the app
October 27, 2021

We are using this app to rent campsites. Was a little difficult to get set up, but support was awesome in helping us get it working great.

Base Camp
United States
26 days using the app