Reviews (528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.
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After a long research of Apps BookThatApp was the best choice. It is perfectly integrated into the shop and the customer stays during his whole journey in the shop and doesn't have to bounce to another website with other payment methods. So this is in my opinion the best and easiest way to integrate class-/event-tickets into your shop. Highly recommendable is the support -> they helped me out very quick and did a great job! Thank you very much!
The app builds a calendar and keeps somewhat a decent track of classes but the customer service is not good at all. Every time something goes wrong and we email support, the support team says it is Shopify's fault, not theirs. Thing go haywire alot. Wrong time and dates are sent as customer confirmations, events do not close when sold out. We have never been helped, only told to change the coding in Shopify and to contact Shopify to let them know their coding is wrong.
We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!
As we promised, here's us celebrating the new review:
🥳🎉🎉🎉🎉🎉🎉🎉🎉
Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!
I use this app for my dress rental platform and it is a little tricky and scary at first but I immediately contacted the helpline and Rob was absolutely amazing and he responded so quickly and this app is just amazing and so are the people. Totally recommend. 10/10
I have used this app to help my Pub customers enable takeaway food deliveries. It has helped the kitchens to determine the correct schedule in order to keep their customers satisfied. Rob and Alex have been superb in their support in making this work for us.
The app is very usefull and the support is perfect - very quickly helped me with product vizualisation on the calendar.
It has a lot to offer, and they are very helpful. My only concerns are when I can't access it as the site is down (seems to be more frequent lately), and I still get the occasional double booking on the site (which they can't seem to re-create/fix), this is infrequent however. When it works it is great. I would appreciate a number that could be called instead of always emailing when there is something I need help with.
Wow die App kann so alles abbilden was man sich nur vorstellen kann. Leicht auf zu setzen mit top Anleitungen und Dokumentationen. Das beste ist aber der Support vom Team selber, hilft einen sehr schnell weiter. Top
Wir freuen uns, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Wir möchten uns auch bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns diese wundervolle Bewertung zu hinterlassen!
Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!
Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.