Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

April 20, 2019

You can only use one type of booking form out of the box. However if you can fiddle with the code a bit you can make multiple ones work at the same time. The support team is very responsive and helpful.

Boomy Surfcamp
Morocco
14 days using the app
Edited April 24, 2020

Our store required booking and tracking. We quickly learned BookThatApp was, far and beyond, the right tool for the job. The level of control and reporting is going to change how our business operates. Their support team is absolutely fantastic too. Within minutes of submitting we had responses and fixes which worked every time. Cheers to the great team at Zetya!

SugarMoonFarm NS
Canada
14 days using the app
June 30, 2020

This app is exactly what we needed to transition from teaching in person to teaching on Zoom with a super easy check out. Anytime I had a question or needed help I got a response quickly. I’m very happy.

academicnetworkofdance
United States
13 days using the app
BTA Commerce, Inc. replied July 3, 2020

Thanks for taking the time to leave us a review! We appreciate it!

July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

RentaScooter Las Vegas
United States
11 days using the app
March 14, 2019

I used this app to sell bread baking classes at my cafe. The support team was a huge help in getting it running. They even guided me in editing the code snippet to show the schedule in spanish and change certain parameters at the html tag!!

Borolatienda
Mexico
11 days using the app
BTA Commerce, Inc. replied March 14, 2019

Thanks so much for taking the time to leave us a review!
The Support Team @ Zetya

May 15, 2020

If you are in the market for a Booking App for your store, look no further. Great functionality, awesome support and service. We opted for the $29 Install option which is great value for money.

FraminghamWines
New Zealand
10 days using the app
February 13, 2020

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

Everglades Safari
United States
7 days using the app
December 29, 2022

Réponse très rapide pour chaque demande d'assistance que j'ai fait.
Beaucoup d'options pour les calendriers !

Québec s'amuse !
Canada
6 days using the app
May 29, 2020

Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.

Jazz Night School
United States
6 days using the app
February 22, 2018

Amazing app and customer service -- especially from Rob B!

Mosquitobuzz
Canada
6 days using the app