Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

October 27, 2021

We are using this app to rent campsites. Was a little difficult to get set up, but support was awesome in helping us get it working great.

Base Camp
United States
26 days using the app
March 15, 2019

Excellent app and integrates flawlessly with shopify. Quick and friendly customer service through email and they were able to address any questions or concerns I had

Residence Repairs
Canada
26 days using the app
BTA Commerce, Inc. replied March 15, 2019

Thanks for taking the time to leave us a review! We are happy that you are up and running!
The Support Team @ Zetya

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
25 days using the app
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

May 18, 2020

I used their support team when installing the app on a client's website and it was such an easy and quick experience! Thanks again.

Coachedbydinasty
United States
24 days using the app
March 17, 2021

Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)

TravelTräger
Germany
24 days using the app
December 9, 2019

Really amazing AMAZING customer service. Thanks Rob! We wanted an app to manage booking for our new hair salon and this is perfect. Really great, does so much!

BLUNT
United Kingdom
20 days using the app
BTA Commerce, Inc. replied December 9, 2019

Thanks for the review! I am glad that we could help you with fine tuning things on your site today.

-The Zetya Support Team

May 23, 2022

Very powerful app.
It is by far the most customisable app I have come across, once you get used to it.
The support team is very helpful and respond quickly.
Seems difficult to make styling changes to the dawn theme when it comes to placing widgets next to products, however, I maybe just unaware of the proper actions to take.
Highly recommend this app.
Thanks team!

Volleyball Labs
Australia
20 days using the app
February 18, 2021

This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!

Body Manipulations LLC
United States
19 days using the app
February 19, 2019

Great app for bookings, the support team is the best ever.... with you all the way.
..
I totally recommend this app

Campus Laundry
Uganda
17 days using the app
August 9, 2023

Très bonne app, je suis content de l'utilisation de l'app, en effet, elle répond à mon besoin de location

Focaly
France
17 days using the app
BTA Commerce, Inc. replied September 6, 2023

Merci pour votre superbe critique. Nous l’apprécions grandement 😊!