Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

September 16, 2016

Helped me really well with my booking business.

Explore Oslob
Philippines
About 2 months using the app
May 10, 2021

We use this app to allow customers to schedule zoom meetings with consultants. it's worked really well for us so far! Any minor issues we've had have been resolved quickly and the customer service has been fantastic (shout out to Rob on the CS team!).

CLOTH & PAPER
United States
About 2 months using the app
December 18, 2018

For just $25 they helped us customize the app to be exactly what we needed. Things are going smoothly now and the orders and bookings are rolling in! Thanks BookThatApp!

Elite Recovery
United States
About 3 years using the app
March 13, 2020

Every time updates are pushed to the app availability for clients becomes unavailable, which means sales lost.

Apex V2R
Canada
About 4 years using the app
July 26, 2023

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

Buck Brook Alpacas
United States
About 3 years using the app
BTA Commerce, Inc. replied September 6, 2023

Thank you for your feedback Buck. We greatly appreciate it!

July 19, 2022

Excellent! Very easy-to-use, even for someone like me with very limited web development experience. I've used the app to add courses to my website. I came across one or two issues and I raised a ticket quite easily. The ticket was resolved within 15 minutes! Thank you Rob for your help. Brilliant! Thanks again

Delicieux Chocolat
United Kingdom
About 2 months using the app
June 10, 2017

good and easy to use
need to read before proceed using the app

Our Znz
Tanzania
About 2 months using the app
July 24, 2020

Love this app and their customer support, Before going live i have some issues with the app installations and other points. They really helped us. Thumbs up for them. Highly recommend this app if any one want booking app.

Gelsoft Australia
Australia
About 2 months using the app
June 8, 2020

Great app for appointment, so many features, plus you will get five star customer service! They are very responsive and helpful

lavanilla
Indonesia
About 2 months using the app
July 16, 2020

Hello, everyone who reads this comment I want to tell you that bta is an incredible app! 100% recommended, it will make your store easy for your customers to use and it also has many options according to your needs, it is worth integrating this app in your store, do not think about it.

Their technical support is very friendly and they really support you to make your project look incredible, sincerely it is a quality company and I would recommend adding to their store more than a thousand times.

nitzafy
Mexico
About 2 months using the app