Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.
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Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.
Amazing app and customer service -- especially from Rob B!
Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.
It's customers like you that make our job a pleasure. We're elated to have provided you with a great experience. If you ever have any suggestions for how we can improve, please let us know.
We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended
Love this app and use it for booking event entry slots. The support is very good and prompt. Definitely recommend.
Great app to plan your appointments. If I had any questions it was awnserd very fast and the experience with the support chat is great so far!
Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!
I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.
Updating my review :)
Everything was just a misunderstanding, i thought support gave me an outdated instruction when i followed it wasn't working it's just because the code lines in my theme is different, well THEY FIX EVERYTHING! I was wrong putting 1 star review due to disappointment, but now I'm making things right. I could say this team is working hard to give FREE BEST APP, I salute your hard work guys!
I like this app for a number of reasons. I think it's the best app for booking on Shopify. I like that they offer subscription versus percentage of sales. This means we can offer better pricing to our customers, which is how it should be. BTA were also very helpful with installation and somewhat surprised me when a tricky coding task popped up.
Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.