Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.

September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

November 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

SkischuleMayrhofen
Austria
About 1 month using the app
Edited November 21, 2019

We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.

Rocky & Maggie's Pet Boutique and Salon
United States
Over 1 year using the app
February 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs.

www.axesschronos.com

Ax Ch
United States
Over 1 year using the app
August 16, 2018

Très bonne appli pour la gestion calendaire d'ateliers par exemple. Il manque juste la possibilité de pouvoir gérer pour un produit les quantités à des dates différentes de manière manuelle.

Koko Cabane
France
Over 1 year using the app
October 5, 2018

very well done on the features and functionalities and they are super responsive on emails inquiries and fixed my problem like instant. will use for long term.

Godtrix Bitcoin Trainer
Malaysia
Over 1 year using the app
October 27, 2021

We are using this app to rent campsites. Was a little difficult to get set up, but support was awesome in helping us get it working great.

Base Camp
United States
26 days using the app
March 15, 2019

Excellent app and integrates flawlessly with shopify. Quick and friendly customer service through email and they were able to address any questions or concerns I had

Residence Repairs
Canada
26 days using the app
BTA Commerce, Inc. replied March 15, 2019

Thanks for taking the time to leave us a review! We are happy that you are up and running!
The Support Team @ Zetya

Edited November 30, 2018

I worked on created my website for a month. I paid to have the app installed in my theme--only to find out when I went live that it was applied to the wrong theme. The customer service team understood that there was a miscommunication and took the time to work with me and correct the issue creating a seamless booking process for my website.

The Style Guru
United States
Over 1 year using the app
January 16, 2015

I have never been impressed with this app but have agreed to use it because my business partner insists on it since fit integrates with Shopify. You can't edit different calendar options for variants of a class. Everything I've needed a booking website to do, this app doesn't do…. Additionally, the enrollment sheet doesn't give numbers and isn't clean and straight forward, AND we have a class that is overbooked because the app kept accepting bookings even when I had a limit set!

openhousecreative
United States
Almost 2 years using the app
BTA Commerce, Inc. replied March 22, 2019

Dear Shop Owner

Thanks for taking the time to leave a review!

We are sorry that the app didn't have the features you were looking for at the time you were using it. We have since added a ton more features including the ability to schedule by location, book courses and improved reporting.

Good luck with your shop!

The Support Team at Zetya