Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.
Refine
-
By rating
Très bonne app, je suis content de l'utilisation de l'app, en effet, elle répond à mon besoin de location
Merci pour votre superbe critique. Nous l’apprécions grandement 😊!
de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden
You can only use one type of booking form out of the box. However if you can fiddle with the code a bit you can make multiple ones work at the same time. The support team is very responsive and helpful.
Our store required booking and tracking. We quickly learned BookThatApp was, far and beyond, the right tool for the job. The level of control and reporting is going to change how our business operates. Their support team is absolutely fantastic too. Within minutes of submitting we had responses and fixes which worked every time. Cheers to the great team at Zetya!
This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!
I really like this app! It's easy for my clients to use and the support desk is super to work with when I have a question. I am not a tech person at all, so I would suggest paying them for the install.
This app is exactly what we needed to transition from teaching in person to teaching on Zoom with a super easy check out. Anytime I had a question or needed help I got a response quickly. I’m very happy.
Thanks for taking the time to leave us a review! We appreciate it!
Very poor support. I upload lots of products and bulk import doesn't work and it takes ages.
Hi there,
We're sorry to hear that you didn't have a positive experience with our app. We've made some changes since your review and have set alerts to make sure that the app is performing at its best. Unfortunately, when you wrote to us, our office was closed as the team was engaged in a work retreat that week, where we were brainstorming on how to address the issues that our customers were experiencing. I can say that since then, we have implemented changes that have been returning positive results.
If you're willing to give us another try, I'll assure you that we are here to provide you with the best support and we can look into that bulk import together. I'd greatly appreciate hearing back from you. Once more I do apologize for the experience you had, and I'm looking forward to make it up to you!
Cheers,
BookThatApp Support
Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!
I used this app to sell bread baking classes at my cafe. The support team was a huge help in getting it running. They even guided me in editing the code snippet to show the schedule in spanish and change certain parameters at the html tag!!
Thanks so much for taking the time to leave us a review!
The Support Team @ Zetya