Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.

July 23, 2024

BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.

The Crafty Kit
United States
Almost 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

It means a lot to us that you took the time to write us this review. Thank you for the recommendation and for your awesome 5-star review! ⭐⭐⭐⭐⭐

August 2, 2024

D'Angelo solved my problem right away!
Been using this app for almost 3 years and I love it!

CandlelitATL
United States
Over 2 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your kind and amazing review! We are happy to know that you appreciate our app and our services!

November 29, 2024

If you have any questions, they are quick to support you via chat.

Nakame 03
Japan
About 21 hours using the app
July 30, 2024

This app is perfect for my needs & support is so quick via their chat section. They're super helpful. :)

My Keeper
New Zealand
Over 3 years using the app
BTA Commerce, Inc. replied August 19, 2024

We are happy to hear! We do enjoy doing what we do best 😊

July 25, 2024

We tried so many booking systems that claimed to be able to do what we needed, but if they could they were clunky or had big learning curves. BTA was so quick to setup, and when we have needed help their customer service via the chat has been super fast, thorough and helpful. They also only charge a monthly fee, with no booking percentages. I would highly recommend BTA!

The 108
United Kingdom
5 months using the app
BTA Commerce, Inc. replied July 30, 2024

Thank you for your amazing review! It means the world to us 😊!

August 9, 2024

Thanks to D'Angelo my calendar looks and is working as it should.

Harvest View Greenhouses
United States
Almost 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐

July 17, 2024

I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.

Vacation House Linen & Towel Rentals
United States
About 6 years using the app
BTA Commerce, Inc. replied July 25, 2024

We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.

We are happy to hear that you enjoy our app and our services. Thank you for your review!

October 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Woodrow Studios
United Kingdom
About 3 hours using the app
November 13, 2024

Très bon support en ligne via chat.
Je recommande

Chez-el
France
About 1 year using the app
August 6, 2024

fab customer service! quick and easy to use and integrates perfectly!

Blush Beauty Group
United Kingdom
About 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your awesome review 😊🎉