Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.

July 18, 2023

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

Basilwood Farm
United States
About 1 hour using the app
BTA Commerce, Inc. replied July 21, 2023

On behalf of the Chatbox guy (😅), thanks for your awesome review!

November 17, 2019

Very complicated and unfriendly interface.
Too hard to set up .
Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.

Kors Tire Inc
Canada
About 3 hours using the app
BTA Commerce, Inc. replied November 17, 2019

Hi Kors Tire

Thanks for taking the time to leave a review.

We are sorry that you found the app difficult to set up. Booking software can be complicated due to the complex nature of booking scenarios and there is often a learning curve. Our friendly support team is available 24x7 to help get you up and running quickly so please feel free to reach out to them at support@zetya.com if you need assistance.

Thanks!
The Support Team @ Zetya

September 17, 2020

Great booking app, love that it seamlessly fits into my store! My only complaint is that it's too expensive for the features that we get - understandably so, as there are no other booking apps that can integrate directly on the website like this one. Otherwise, good stuff :)

Fauna & Flora Reiki
United States
33 minutes using the app
March 23, 2018

Greetings. I installed this app today (March 23, 2018), and I proceeded to follow the installation steps. Step #2 was straightforward, except that it changed the layout of my current products into a non-aesthetically pleasing layout. Step #3 of the installation required deleting a theme code and installing a new theme code. The issue was that I used ctr+F to locate the exact code they instructed that I delete, and it was not there. This made me COMPLETELY apprehensive to paste the subsequent coded information in. So, I decided to undo the previous installation steps which restored my previous product page layout (THANK GOODNESS), and decided to go with another app. Take Away: Sometimes a penny saved is a not a penny earned. #StayVigilant

The Business Fairy
United States
38 minutes using the app
September 27, 2023

I like this app for a number of reasons. I think it's the best app for booking on Shopify. I like that they offer subscription versus percentage of sales. This means we can offer better pricing to our customers, which is how it should be. BTA were also very helpful with installation and somewhat surprised me when a tricky coding task popped up.

Northbound tours
Canada
BTA Commerce, Inc. replied November 8, 2023

Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.

August 2, 2012

This is a must-have app for all those who run a business based on reservations/rentals/bookings etc... Very straight-forward and easy to use once it has been installed. ( i personally needed someone to install it all for me). Gavin is always willing to help and quick to do so! Thank you =)

Pret a Rent
January 2, 2013

This is a great rental app! The customer service is fantastic, and this app is a must have for anyone interested in creating a rental store.

Lendperk
January 29, 2013

We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.

Vanessa Leong
June 7, 2013

They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.

JerkyNazis.com
United States
August 26, 2017

This App is very Awesome!!!!!!

Tees Four Teen
Philippines