Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.
Refine
-
By rating
I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.
Hi Peter!
Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand.
The Support Team @ Zetya
This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!
Thanks for taking the time to leave us a review. I am glad we were able to help you get up and running!
-The Zetya Support Team
Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.
This app gets the job done, but every so often there will be issues that can take a bit to resolve. They have solved the recent issue of the calendar not loading on Instagram due to the iOS 15.5 update, and it is working for my clients again. This app is also very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out.
⭐⭐⭐⭐⭐
Thank you for your 5-star review!
Thank you for your amazing review!
Thank you for your 5-star rating! We greatly appreciate it 🙂!