Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

August 26, 2017

This App is very Awesome!!!!!!

Tees Four Teen
Philippines
September 3, 2019

This app is fantastic, tried many apps before this one for booking system and it is the most intuitive one, also the customer support has been amazing with my (many) requests! It's worth it!

Judy Surya Yoga Cannes
France
BTA Commerce, Inc. replied September 3, 2019

Thanks for taking the time to leave us a review. I am glad we were able to help you get up and running!

-The Zetya Support Team

Edited March 11, 2019

I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.

tchanfitness
Canada
BTA Commerce, Inc. replied March 11, 2019

Hi Peter!
Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand.
The Support Team @ Zetya

February 14, 2016

Setting up a business to sell appointments, to include travel time and accommodate opening hours/lunch breaks could be complicated. This app has thought of it all though. It has opening hours, lag and lead times, locations, resources, times by minutes, hours, days, weeks. Two things could be improved - using the time slider to create a blackout period is awkward to use and difficult to get the time spot-on. A dropdown would be much easier. The admin font is small. A font size bigger would be easier. Support response times are great too - even at weekend. For transparency, I'm a Shopify Guru, setting up a business.

Irishtradesandservices
Ireland
Edited July 25, 2022

This app gets the job done, but every so often there will be issues that can take a bit to resolve. They have solved the recent issue of the calendar not loading on Instagram due to the iOS 15.5 update, and it is working for my clients again. This app is also very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out.

ROSE AURA
Canada
September 9, 2024

NewMakeIt - York Region Makers
Canada
Over 3 years using the app
BTA Commerce, Inc. replied September 10, 2024

⭐⭐⭐⭐⭐

Thank you for your 5-star review!

September 16, 2024

Otaru arch オタルアーチ
Japan
4 months using the app
BTA Commerce, Inc. replied September 19, 2024

Thank you for your amazing review!

July 18, 2024

magic-tingwick
Canada
Over 1 year using the app
BTA Commerce, Inc. replied July 25, 2024

Thank you for your 5-star rating! We greatly appreciate it 🙂!