Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

June 7, 2024

Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!

UK Beauty Schools
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your awesome review! We appreciate you 😊.

May 30, 2024

We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!

Hill Country Weavers
United States
About 8 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.

July 22, 2024

Great app, great support!

D'Angelo has help me twice and does so with a smile!

Dive Team - Cape Town
South Africa
13 days using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear! On behalf of D'Angelo, you are welcome! And thank you for your amazing review 🙂!

September 24, 2024

É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!

My Store
United States
About 19 hours using the app
BTA Commerce, Inc. replied October 1, 2024

Obrigado pela sua avaliação incrível!

June 25, 2024

They have an outstanding customer service. I really appreciate the support I received from Joao R. He's so good! He solved my issue really quick. Highly recommended app!!!

Ethos Studios
Kuwait
About 1 month using the app
BTA Commerce, Inc. replied June 26, 2024

On behalf of João ... Thank you! We appreciate you and your awesome review!

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

April 30, 2024

It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.

Wild Rock Outfitters
Canada
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

🥳🥳🥳🥳🥳

Thank you for taking your time to leave an awesome review for us!

May 31, 2024

I have tried many booking apps and BTA just works. Setup is intuitive and the product page calendar booking option is great for my clients. Customer support is easy to get a hold of and very helpful.

SerenitywithSarah
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied June 25, 2024

We are happy to hear that you are enjoying our app! Thanks for taking the time to leave us an awesome review!

May 22, 2024

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
About 1 month using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!