Reviews (553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this appointment booking app for its seamless integration and efficiency in managing multiple bookings, ideal for salons and event organizers. It features customizable options, easy calendar management, and helpful reminders. Reviewers also commend the responsive support team and the app's ability to handle high volumes of bookings, enhancing customer service and operational efficiency.
Refine
-
By rating
D'Angelo was so helpful on the chat for support! We had an *issue* which was just our inability to read and he was so patient and understanding looking into the problem, which helped me realize that the problem was not actually anything wrong. Normally, apps with this level of customer service and support have 5 stars from me on the assistance alone, however, the app is wonderful too! So much ...
Your review is very wholesome and we whole-heartedly enjoyed reading every bit of it. Thank you for your time that you have sacrificed to leave us a thoughtful and thorough ...
It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.
🥳🥳🥳🥳🥳
Thank you for taking your time to leave an awesome review for us!
I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.
We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.
We are happy to hear that you enjoy our app and our services. ...
I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.
We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐
I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.
On behalf of Sisco, thank you!!
We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming.
In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many ...
BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.
It means a lot to us that you took the time to write us this review. Thank you for the recommendation and for your awesome 5-star review! ⭐⭐⭐⭐⭐
Excellent product and an outstanding support team. I’m extremely satisfied and would highly recommend it to others.
Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.
⭐⭐⭐⭐⭐
Thank you for showing us the support! Your review means a lot to us. Thank you!