Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

May 8, 2024

Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!

Eastend Wardrobe
Australia
10 months using the app
BTA Commerce, Inc. replied May 22, 2024

Thank you for your awesome review! We appreciate you taking the time to leave us one!

July 15, 2024

Excelente aplicacion para el alquiler de material, el servicio cliente es optimo.
El chat disponible permite de solucionar o de responder rapidamente a cualquier problema que tengamos.
Muchas gracias

Loc'Kids
France
About 2 months using the app
BTA Commerce, Inc. replied July 16, 2024

¡Gracias por tu increíble reseña! Apreciamos sus comentarios y el tiempo que dedicó en su día a hacer esto por nosotros. ¡Eres increíble 😊!

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
United States
Over 2 years using the app
BTA Commerce, Inc. replied March 22, 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

March 14, 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side.

We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price at $0 and invoice manually after booking or 52 create manual discounts in Shopify every year) but this is for a small side business and it is a big ask to expect any one app to fulfill all needs.

Threads of Life Studio
Indonesia
Almost 2 years using the app
BTA Commerce, Inc. replied March 19, 2024

Thank you for your awesome review! You gave us a reason to celebrate!

🥳⭐⭐⭐⭐⭐

June 7, 2024

This app is great! Seriously, their customer service is top-notch—super quick responses and genuinely helpful.

Yokkao Thailand Store
Thailand
6 months using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for your awesome review! You rock 🎸!

December 6, 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings.

The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly.

What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app.

Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations.

If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Dress Hire NZ
New Zealand
Over 5 years using the app
BTA Commerce, Inc. replied December 8, 2023

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team.

We appreciate you ❤️

March 4, 2024

We're a small business in the UK and have used BTA for around 4 years, since we started ticketing our events for Covid. Having tried various other ticketing systems, there's no question that BTA plugged into Shopify has been the most efficient and cost effective solution for us. Unlike other apps, you get the sense that the team behind BTA are genuinely good developers and the support is excellent - they're very responsive when you need help. Would recommend to anyone.

Kenyon Hall Farm
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied March 8, 2024

We are pleased to know that you are happy with our app and our service! Thanks a lot for your wonderful review!

🥳🎉🎉🎉🎉🎉🎉

February 27, 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

GLASSROOM
United States
Almost 5 years using the app
BTA Commerce, Inc. replied February 28, 2024

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

January 31, 2024

I use BTA for a small business I operate selling skiing and snowboarding day-trips from Long Island, NY to a bunch of ski areas in the Northeastern USA. It's fantastic and I highly recommend it to anyone who needs a booking platform. It's highly customizable and adaptable and can be tailored to suit almost any situation a person can think of. Best of all, when problems arise, their tech support staff is excellent. They're quick to respond, always very friendly and, above all, they know their stuff! They always have an answer to my question and a fix for my problem. I give my highest endorsement to BookThatApp!

Island Snow Bus
United States
About 5 years using the app
BTA Commerce, Inc. replied February 1, 2024

Hi there 👋

Thanks for putting your fingertips to the keyboard to produce a masterpiece! We appreciate your honest review, and the time you took to write this for us. We are also happy to hear that you're enjoying our app and the support that we provide!

Thanks again for your review! We look forward to offering you continuous support! Have a great day ahead!

-BTA Support Team

November 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Pro Dive Central Coast
Australia