Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
United States
Almost 3 years using the app
BTA Commerce, Inc. replied March 14, 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!

August 9, 2024

Thanks to D'Angelo my calendar looks and is working as it should.

Harvest View Greenhouses
United States
Almost 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐

June 7, 2024

Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!

UK Beauty Schools
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your awesome review! We appreciate you 😊.

April 2, 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Sanibel Candle Company
United States
Almost 2 years using the app
BTA Commerce, Inc. replied April 3, 2024

One moment while we celebrate ...

🎊⭐⭐⭐⭐⭐🎊 🥳

Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!

October 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Woodrow Studios
United Kingdom
About 3 hours using the app
August 29, 2024

BTA réponds parfaitement à mes attentes !
Mes clients peuvent maintenant directement réserver sur mon site !
A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation.
L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes !
Je recommande cette application.

Paris Boat Club
France
Over 2 years using the app
BTA Commerce, Inc. replied September 10, 2024

Merci pour votre incroyable retour !

May 30, 2024

We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!

Hill Country Weavers
United States
About 8 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.

September 24, 2024

É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!

My Store
United States
3 months using the app
BTA Commerce, Inc. replied October 1, 2024

Obrigado pela sua avaliação incrível!

June 28, 2024

The Book that App Team are always so prompt with responding & resolving my question! Really easy platform to use, I've never had any issues at all - highly recommend

Only Designer Hire
Australia
Over 2 years using the app
BTA Commerce, Inc. replied July 15, 2024

Thank you for your review! You are awesome!

🎉🎉🎉🎉🎉