Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Whiskers N Paws
Hong Kong SAR
About 5 years using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for being a part of our community! We appreciate you and your review 🥳!

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
Canada
Over 4 years using the app
BTA Commerce, Inc. replied June 28, 2024

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

Edited January 2, 2020

Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.

Sew Much More - Austin, Texas
United States
About 8 years using the app
BTA Commerce, Inc. replied March 22, 2019

Dear Shop Owner

Thanks for taking the time to leave us a review!

We tested the log in functionality of your shop and we can see that's it is working and there are no issues ...

August 18, 2024

Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot ...

Marché
United States
3 months using the app
BTA Commerce, Inc. replied August 19, 2024

On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊

Thank you! We are always happy to assist. We do look forward to a long lasting ...

October 27, 2016

I couldn't run www.thesoundparcel.co without BookThatApp. It has been a fantastic tool for our music equipment rental business. The app itself is wonderful and the developer has been helpful with projects that have come up along the way.

Thesoundparcel
United States
Over 7 years using the app
March 22, 2017

works very well. support has been always available. recommend this app to anyone needing a calendar app for their shopify platform

Cbca
Canada
Over 7 years using the app
June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
Canada
Over 7 years using the app
BTA Commerce, Inc. replied June 20, 2023

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing ...

Edited February 20, 2025

Works great.
We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all.
If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer.
Of course depending on the day and hour, but often they answer within an hour! ...

Scattando Verkleedhuis
Netherlands
Over 7 years using the app