Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective appointment booking system, praising its smooth management and seamless Shopify integration. It's noted for its flexibility, customization options, and user-friendly interface, suitable for various businesses like classes and rentals. Features like calendar integration and reminders are particularly valued. The responsive and helpful customer support is also frequently commended, enhancing merchant satisfaction.
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Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot ...
On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊
Thank you! We are always happy to assist. We do look forward to a long lasting ...
Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.
⭐⭐⭐⭐⭐
Thank you for showing us the support! Your review means a lot to us. Thank you!
Really happy with the support you get on this app. They've helped me numerous times and we always found the right outcome.
We are happy to hear that 😊! Thank you for a great review! If you don't mind sharing what would have made your review a 5-star, we would really appreciate it. Your feedback ...
Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.
🥳🥳🥳🥳🥳
Thank you for giving us a reason to celebrate! Your review made our day. Thank you!
We tried so many booking systems that claimed to be able to do what we needed, but if they could they were clunky or had big learning curves. BTA was so quick to setup, and when we have needed help their customer service via the chat has been super fast, thorough and helpful. They also only charge a monthly fee, with no booking percentages. I would highly recommend BTA!
Thank you for your amazing review! It means the world to us 😊!
I usually try to avoid bad reviews. In this case, however, I want to warn you.
For over a month now, there has been an error where the booking widget on the website very often does not load and bookings are therefore not possible.
The result is lost customers and thus lost money.
Ok, things like that can happen, but the bad thing in this case is the support.
When I reported the error, I was told ...
Hi Oliver!
I do apologize for your recent experience! There was clearly some misunderstanding with the handling of this issue. We have been tracking this issue for some time, ...
Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.
⭐⭐⭐⭐⭐
Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!
This app is perfect for my needs & support is so quick via their chat section. They're super helpful. :)
We are happy to hear! We do enjoy doing what we do best 😊
Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!
Thank you for your awesome review! We appreciate you 😊.
The app's been solid, and has a lot of flexibility especially with the API. Two things I wish we could do more easily:
* Dynamic pricing, or pricing based on time of day vs. having to create a whole separate product and calendar.
* More flexibility with the form styling. We don't use the widgets (even though they keep recommending it) because I can't target the code with CSS for customization. ...