Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
United States
Almost 3 years using the app
BTA Commerce, Inc. replied March 14, 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

April 2, 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Sanibel Candle Company
United States
About 1 year using the app
BTA Commerce, Inc. replied April 3, 2024

One moment while we celebrate ...

🎊⭐⭐⭐⭐⭐🎊 🥳

Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!

September 5, 2024

Ho avuto un problema relativo all'accesso al nostro account, ma con l'assistenza di Sisco C. siamo riusciti a risolvere il problema.
Grazie mille

Aerenica
Italy
3 months using the app
BTA Commerce, Inc. replied September 10, 2024

Il tuo feedback è molto importante per noi! Grazie!

August 16, 2024

BTA toimii hyvin. Olemme saaneet useita kertoja Chatista apua, kiitos! :)

Somistava
Finland
8 months using the app
BTA Commerce, Inc. replied August 19, 2024

Tervetuloa! Haluamme myös kiittää sinua upeasta arvostelustasi!! 😊

March 22, 2024

I've just launched my first business using Shopify and BTA as my POS and so far, it's been great. The customer service has been outstanding for me, as I've never built or operated a website before and there's a lot to learn. They're quick to respond to my questions and always guide me through the step to solve problems. I recommend this, especially as a beginner!

Wild Aisle Florals
United States
6 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support@zetya.com" and our agents will be right there.

Wish your business all good!

January 29, 2024

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

Diesel Training
United States
Almost 5 years using the app
BTA Commerce, Inc. replied January 30, 2024

Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!

May 7, 2024

Great customer service. Helped thru an issue quickly and efficiently. Thx D'Angelo!

The Yard
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

⭐⭐⭐⭐⭐
We are glad to hear that you are happy with our support! Thank you for your awesome review too!

February 7, 2024

We recently opened up a clothing rental shop and integrated BTA to it. I cannot express enough how fantastic this app is! It is so user friendly and has all the customizable features we would need to manage bookings.

When facing a challenge, questions or needing an assistance their exceptional customer service team was not only quick to response but
also incredibly knowledgeable and helpful. This extra service lowers our web developers cost which is a big bonus for a small company.

I would also want to give a big thank you to João R. in customer service.

Meðvitund Studio
Iceland
3 months using the app
BTA Commerce, Inc. replied February 8, 2024

Your review means a lot to us 😊. We appreciate you taking the time to write us a thoughtful and honest review. Also, on behalf of João, Thank you!

May 29, 2024

Customer service is amazing !!

Daylyn Boutique and Wellness
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied May 30, 2024

Thank you for your awesome review 🌟🌟🌟🌟🌟!!

January 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Epoxy Chemtec
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied January 15, 2024

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.