Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

May 8, 2024

Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!

Eastend Wardrobe
Australia
10 months using the app
BTA Commerce, Inc. replied May 22, 2024

Thank you for your awesome review! We appreciate you taking the time to leave us one!

August 6, 2024

fab customer service! quick and easy to use and integrates perfectly!

Blush Beauty Group
United Kingdom
About 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your awesome review 😊🎉

June 25, 2024

Our requirements were pretty demanding, and BTA was the only app that met most of them.

With my limited development knowledge, I was able to implement the features we needed, and the team at BTA provided fast and friendly support.

haebom
South Korea
5 months using the app
BTA Commerce, Inc. replied June 26, 2024

Your review means a lot to us. Thanks for sharing!

March 22, 2024

I've just launched my first business using Shopify and BTA as my POS and so far, it's been great. The customer service has been outstanding for me, as I've never built or operated a website before and there's a lot to learn. They're quick to respond to my questions and always guide me through the step to solve problems. I recommend this, especially as a beginner!

Wild Aisle Florals
United States
6 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support@zetya.com" and our agents will be right there.

Wish your business all good!

June 24, 2024

BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!

Collision Advice
United States
Over 3 years using the app
BTA Commerce, Inc. replied June 25, 2024

We are grateful for your review! We look forward to providing you continuous support and to share the good news when we have amazing feature releases!

June 24, 2024

I am very happy with using BTA to schedule classes. They are also very prompt and helpful to answer any questions. D'Angelo's help and Customer Service are over the top! Definitely a 5 star!

Chestnut Ridge Sewing
United States
7 months using the app
BTA Commerce, Inc. replied June 25, 2024

The true reward from our efforts is to leave our customers with a solution or a plan, and a smile on their faces after an interaction. Your review reassures us that we are on the right path. Thank you for your awesome review! We appreciate you 🥳!

⭐⭐⭐⭐⭐

May 22, 2024

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
About 1 month using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

March 11, 2024

Super speedy customer support! We have had a great experience with BTA so far. Good guidance and real humans in the support. Can highly recommend.

BestCoast Outfitters
Canada
Over 1 year using the app
BTA Commerce, Inc. replied March 12, 2024

Thanks for your awesome review! We appreciate you and enjoy the rapport that we have with our customers! We are happy to hear that you enjoy our app and our service, and we look forward to continue providing you with excellent service!

🎉🎉🎉🎉🎉

May 31, 2024

I have tried many booking apps and BTA just works. Setup is intuitive and the product page calendar booking option is great for my clients. Customer support is easy to get a hold of and very helpful.

SerenitywithSarah
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied June 25, 2024

We are happy to hear that you are enjoying our app! Thanks for taking the time to leave us an awesome review!