Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

June 24, 2024

BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!

Collision Advice
United States
Over 3 years using the app
BTA Commerce, Inc. replied June 25, 2024

We are grateful for your review! We look forward to providing you continuous support and to share the good news when we have amazing feature releases!

May 1, 2020

makes scheduling easy & at your fingertips... Easy to navigate, avoid conflicts and block out dates

Paddleworks
United States
About 7 years using the app
September 25, 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ...

Adventure Outfitters
Canada
About 7 years using the app
Edited July 16, 2023

Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat!

If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to ...

Red Stick Spice Company
United States
About 7 years using the app
BTA Commerce, Inc. replied March 22, 2019

Thanks for taking the time to update your review! We are glad to have you as a long-term customer 😊

May 14, 2017

Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.

Lavender Pond Farm
United States
Almost 7 years using the app
April 1, 2021

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

Sherwani King
United Kingdom
Over 6 years using the app
Edited February 11, 2020

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend ⭐⭐⭐⭐⭐

Stitch Studio
United Kingdom
About 6 years using the app
BTA Commerce, Inc. replied March 12, 2019

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app.
The Team @ Zetya

December 3, 2018

Great app which is instrumental for our needs. Really great customer support. Highly recommended!!!!!

Tyler's Trees NYC
United States
About 6 years using the app
November 28, 2023

I was really stuck with an issue and was worried I wouldn't be able to follow the Helpdesk replies. I was wrong! d'Angelo was great - short, easy to understand replies and the issue was fixed. Thank you.

MT13
United Kingdom
Almost 6 years using the app
BTA Commerce, Inc. replied November 29, 2023

We're happy to hear that you had a wonderful experience with our support! We look forward to continuing to serve you and to give nothing but top-tiered service! Please don't ...

October 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Woodrow Studios
United Kingdom
About 3 hours using the app