Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

January 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Epoxy Chemtec
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied January 15, 2024

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.

December 15, 2023

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

El Diablito
Finland
About 2 years using the app
BTA Commerce, Inc. replied January 15, 2024

Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!

April 3, 2024

The app is pretty easy to use, for us and for our customers. Customer service and chat have been amazing.

Do Good Sports Club
United States
Almost 2 years using the app
BTA Commerce, Inc. replied April 5, 2024

Thank you for your awesome review! 😊🥳

We appreciate your feedback and the time you took to write this for us! You're amazing!!!

February 13, 2024

We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!

ThermaFY Eco Solutions
United Kingdom
Almost 2 years using the app
BTA Commerce, Inc. replied February 15, 2024

We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!

March 27, 2024

Amazing customer support, I had an issue with reservation widget and it was resolved very quickly. Been using the app for almost a year and wouldn't go anywhere else!

Curated Collection
Australia
About 1 year using the app
BTA Commerce, Inc. replied March 28, 2024

We appreciate you taking the time to leave us an amazing 5-star review! Thank you! Your review means a lot for us. We look forward to successful relationship 😊!

February 14, 2024

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Jeu Gonflable Québec
Canada
Almost 4 years using the app
BTA Commerce, Inc. replied February 15, 2024

Thanks a million for your feedback 🤩🤩🤩🤩🤩 !

We are happy that you are satisfied with our customer service, and with our app!

Thanks again! We look forward to providing you with our continuous 5-star support!

March 11, 2024

Super speedy customer support! We have had a great experience with BTA so far. Good guidance and real humans in the support. Can highly recommend.

BestCoast Outfitters
Canada
Over 1 year using the app
BTA Commerce, Inc. replied March 12, 2024

Thanks for your awesome review! We appreciate you and enjoy the rapport that we have with our customers! We are happy to hear that you enjoy our app and our service, and we look forward to continue providing you with excellent service!

🎉🎉🎉🎉🎉

March 26, 2024

I use BTP for my candle making classes and last night I was really struggling with an issue. I logged on today and decided to ask for help and was so pleased. D'Angelo was very helpful!! i am now stress free and happy with the outcome.

Melted Aromas
United States
10 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

February 19, 2024

Fast service and easy to use. So far, it is the best booking system I have tried. Thanks!

The Skincare Boutique
United States
Over 1 year using the app
BTA Commerce, Inc. replied February 21, 2024

Thanks for your awesome feedback! We appreciate you 😊!

November 30, 2023

Such an amazing app & Tech support is quick 5 stars all the way

radleywhite
Australia
About 5 years using the app
BTA Commerce, Inc. replied December 6, 2023

Thanks for your amazing review! We truly appreciate you 🤩!