Reviews (529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.
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BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!
Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!
Our site has not launched yet, but the support in getting it there has been fantastic.
Other providers pretend to offer the vital functions that this app actually offers.
Will feedback more as we progress.
Thank you for your amazing review!! 🤩🤩🤩🤩🤩
The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.
🥳🥳🥳🥳🥳
On behalf of D'Angelo, thank you for your awesome review! You rock!
We recently opened up a clothing rental shop and integrated BTA to it. I cannot express enough how fantastic this app is! It is so user friendly and has all the customizable features we would need to manage bookings.
When facing a challenge, questions or needing an assistance their exceptional customer service team was not only quick to response but
also incredibly knowledgeable and helpful. This extra service lowers our web developers cost which is a big bonus for a small company.
I would also want to give a big thank you to João R. in customer service.
Your review means a lot to us 😊. We appreciate you taking the time to write us a thoughtful and honest review. Also, on behalf of João, Thank you!
BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.
🌟🌟🌟🌟🌟
We are glad to hear that you are happy with our app! Thank you for your awesome review!
I've just launched my first business using Shopify and BTA as my POS and so far, it's been great. The customer service has been outstanding for me, as I've never built or operated a website before and there's a lot to learn. They're quick to respond to my questions and always guide me through the step to solve problems. I recommend this, especially as a beginner!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support@zetya.com" and our agents will be right there.
Wish your business all good!
I have tried many booking apps and BTA just works. Setup is intuitive and the product page calendar booking option is great for my clients. Customer support is easy to get a hold of and very helpful.
We are happy to hear that you are enjoying our app! Thanks for taking the time to leave us an awesome review!
They have an outstanding customer service. I really appreciate the support I received from Joao R. He's so good! He solved my issue really quick. Highly recommended app!!!
On behalf of João ... Thank you! We appreciate you and your awesome review!
We use BTA across 5 stores and we enjoy it a lot - you can customise it as to achieve great results. Amazing app, highly recommend!
We're happy to see that you're enjoying our app! And thanks for the recommendation; we appreciate you!
I find that the support team is excellent in helping and solving any problems I have with BTA, which tends to be often. I find that the app is not very intuitive and causes a lot of back and worth. I hate to admit it, I am not exactly a fan of BTA but it is the best booking application supported by Shopify. There has been improvements slowly over time and that has helped.
We are pleased that you have left us a great review! We have also documented your con with the app, and do hope that our future update will help to address that con for you. Thanks again for your review!