Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust booking management capabilities across various services, from pet care to cooking classes. They appreciate its customization options, multi-week course management, and features like deposit-taking and booking widgets. The reminder system also enhances operational efficiency. Customer support is noted for its responsiveness, with recent management improvements boosting confidence in the app's reliability and ongoing development.

December 24, 2024

I contact support and help me install the widgets within minutes. They have great customer services and a great system

Payless Janitorial
United States
About 2 years using the app
November 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

SymbiOp Garden Shop
United States
Over 2 years using the app
November 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Pro Dive Central Coast
Australia
Over 1 year using the app
November 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Connected Stitches Yarn & Fiber Shop
United States
6 months using the app
November 12, 2024

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Clay Casa
United States
Over 3 years using the app
December 3, 2024

Incredible support! Always helpful and patient and make sure it get's done right. Don't ever feel like you can't reach out to them! They're great!

Locked and Loaded Training Center
United States
About 1 year using the app
September 13, 2024

I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!

Made Sewing Studio
United States
Over 10 years using the app
BTA Commerce, Inc. replied September 16, 2024

We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊

⭐⭐⭐⭐⭐

September 11, 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
United States
Almost 7 years using the app
BTA Commerce, Inc. replied September 16, 2024

You have made our day with your review! Thank you! 😊

November 20, 2024

BTA support is great! I had an issue and DeAngelo fixed it within minutes of me initiating the chat!

All Fired Up Winter Park
United States
Over 3 years using the app
October 24, 2024

Support team has been great! Have been helping finding solutions that work with our needs. Great app.

Norvajärven koirametsä
Finland
Over 1 year using the app