BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Reviews (8,908)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO optimization, which includes features like image compression for faster load times, automatic alt text generation, and optimized Google snippets. The autopilot mode allows for a "set and forget" approach, making it user-friendly for those with limited technical skills. Customer support is frequently praised, with team members like Alex, Jon, and Therese noted for their exceptional service.

October 15, 2024

Great help straight out of the box!

Explained the process thoroughly and i was happy to proceed with one of the plans.

Yet to see how well it works over the next few weeks/months but one thing to note is the customer service is top tier.

Thanks guys.

Brooklyndirect
United Kingdom
24 minutes using the app
Booster SEO replied October 16, 2024

Thank you for your review! We're glad to hear you're happy with the setup and our customer service. We look forward to supporting your success in the coming weeks and months! 😊
- Kevin & Booster SEO Team

September 17, 2024

I love this app and the customer service is amazing. EJ was helpful and gave me tips on updating our website :)

I look forward to upgrading as I continue to see progress from this app.

Teddy Blaze
United States
About 3 hours using the app
Booster SEO replied September 19, 2024

We're thrilled you love the app and found our customer service helpful! Thanks for sharing your experience. Excited for your continued progress! 😊
- Kevin & Booster SEO Team

August 2, 2024

Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.

Raised a ticket and was given a generic response:

"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."

They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.

TBH quite over the product that fails in its primary functions.

Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.

Cyber Slimes
Australia
15 days using the app
Booster SEO replied August 3, 2024

Hi Peter,

This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.

I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.

Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:

1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.

2. We can remove or disable the "brand" field from our app's code.

In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.

Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.

Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.

Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.

Best regards,

Pat

July 17, 2024

Jon is friendly, professional and very helpful, had one of the best live chat experiences

Furry Fables Pet Supplies
Cyprus
About 2 months using the app
Booster SEO replied July 19, 2024

Thanks for the great feedback! We’re glad you had a top-notch live chat experience. If you need more help, we’re here for you!
- Kevin & Booster SEO Team

October 19, 2024

Excellent customer service

Clements Fine Rugs
United States
17 days using the app
Booster SEO replied October 21, 2024

Thanks for the compliment! We're glad you enjoyed our customer service. Here to help anytime! 🌟
- Kevin & Booster SEO Team

August 6, 2024

EJ was very supportive and answered all my questions - well done!

Aleppo Tree
Austria
28 days using the app
Booster SEO replied August 8, 2024

Thanks for the feedback! We're always here to answer your questions. Glad we could help! 😊
- Kevin & Booster SEO Team

July 8, 2024

the best app ever
and the most important thing is their 24/7 support team are ready to help and advice you
keep it up

All women needs
Jordan
21 days using the app
Booster SEO replied July 10, 2024

Thank you so much! We're thrilled you think we're the best app ever. Our 24/7 support team is always here to assist you. We appreciate your kind words and encouragement!
- Kevin & Booster SEO Team

October 15, 2024

It is very good and helpful for new Shopify Store Owners like me.

TECHPULSE
Qatar
About 21 hours using the app
Booster SEO replied October 17, 2024

So glad to hear it's been helpful for you as a new store owner! Thanks for the feedback, and welcome to Shopify!
- Kevin & Booster SEO Team

September 6, 2024

good work JON

Pastificio F.lli Iozzino
Italy
4 months using the app
Booster SEO replied September 9, 2024

Thank you! We're glad you appreciate our work. Let us know if there’s anything else we can do for you!
- Kevin & Booster SEO Team

July 21, 2024

Hello Jon,

Your help was very valuable and professional to me. Thank you again for all.

KENZO WATCH
France
15 days using the app
Booster SEO replied July 22, 2024

Thank you! We're glad our help was valuable and professional for you. 😊
- Kevin & Booster SEO Team