BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Reviews (9,049)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, including automated image optimization, meta tag generation, and broken link repairs. They praise its user-friendly interface and the significant boost in page load speeds from effective image compression. The responsive customer support is also a highlight, alongside the value for money, with features like automatic alt text and detailed SEO reports enhancing store visibility and performance.

July 18, 2024

excelente. obrigada

Obsession Beauty
Portugal
3 months using the app
Booster SEO replied July 19, 2024

Não tens de quê! Fico feliz por ouvir isso. Se precisar de mais alguma coisa, basta dizer-nos!
- Equipa de SEO Kevin e Booster

October 10, 2024

Rain was super helpful and kind. I know I was given an option for 5 stars but I think he deserves 10! 10/10 chat experience very unique and made me smile. It shows value to a company when the people they employ are gems so kudos to you guys for having an amazing worker like Rain.

The Gilded Curation
United States
About 5 hours using the app
Booster SEO replied October 14, 2024

Thank you so much for your amazing feedback! We're thrilled to hear our team made your day and that you had such a positive experience. We'll pass the kudos along! 😊
- Kevin & Booster SEO Team

August 31, 2024

The customer support was top notch. Yaci guided me through the plans available and the educational material that could enhance my usage of the app. This could save me a lot on SEO costs. Thanks Yaci!

RoomRitzy
Saudi Arabia
1 day using the app
Booster SEO replied September 2, 2024

Thanks for your feedback! We're glad our team could guide you effectively and help optimize your SEO costs. Here to support you whenever you need!
- Kevin & Booster SEO Team

July 2, 2024

Ich kann Booster SEO nur empfehlen. Der Service durch Alex war hervorragend!

SOVERDE
Germany
Almost 3 years using the app
Booster SEO replied July 4, 2024

Vielen Dank für Ihre Weiterempfehlung! Wir freuen uns, dass Sie mit unserem Support-Team eine hervorragende Erfahrung gemacht haben. Wir sind jederzeit für Sie da!
- Kevin & Booster SEO Team

July 31, 2024

I would definitely recommend this app to others, it is the best app I have used so far on Shopify , my experience is going great with the app and their consultant Jon was also very helpful throughout my whole setup of the app

Swiftease
Pakistan
19 days using the app
Booster SEO replied August 1, 2024

Thanks for the great review and for recommending us! We're thrilled to hear about your positive experience and that our consultant was helpful. Glad to have you with us!
- Kevin & Booster SEO Team

July 18, 2024

Izzy was really helpful and responded really fast. Thank you

OldMoney Wear
United States
3 months using the app
Booster SEO replied July 19, 2024

Thanks for the feedback! We're happy to hear our team was helpful and quick to respond. 😊
- Kevin & Booster SEO Team

November 18, 2024

The app did not work, nothing would load and then it would kick me out only to make me add my domain back into to re-enter the app, even though it is connected to my Shopify admin. The only pages I could access were to choose a plan or the settings page. All of the others pages would not load. customer support was unable to help so they escalated it to tier 2. Was told they would contact me by email. It was taking too long so I just deleted the app. If this is a sign as to what I can expect for this app, no thanks. I installed it because of the great reviews from so many people so I have to say it is a let down to not have the same experience.

The Tiki Yard
United States
About 3 hours using the app
Booster SEO replied November 19, 2024

Hi Jeremy,

Thank you for sharing your feedback, and I sincerely apologize for the challenges you experienced. We take such concerns very seriously, and our engineering team is actively working on resolving this issue as we speak.

Our standard turnaround time for escalations is 24–48 hours, and my colleague’s request for collaborator access was made to thoroughly check your theme files, the app's integration, and resolve the issue effectively.

We’ve also sent you an email with more details regarding this matter. Please feel free to reply to the email if you have any additional questions or concerns.

Thank you for bringing this to our attention, and we’re committed to ensuring a better experience for you moving forward.

Best regards,
Pat
Booster SEO Support Team

August 2, 2024

Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.

Raised a ticket and was given a generic response:

"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."

They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.

TBH quite over the product that fails in its primary functions.

Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.

Cyber Slimes
Australia
15 days using the app
Booster SEO replied August 3, 2024

Hi Peter,

This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.

I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.

Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:

1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.

2. We can remove or disable the "brand" field from our app's code.

In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.

Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.

Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.

Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.

Best regards,

Pat

July 23, 2024

Haven’t started yet. Gave me a good suggestion though.

SacraPsycho
United States
About 1 month using the app
Booster SEO replied July 25, 2024

Thanks for sharing! We're glad our support team could provide a helpful suggestion. Enjoy the app once you get started! 😊
- Kevin & Booster SEO Team

October 29, 2024

Thanks so much of the amazing support. Thanks Yaci for all the help when I just installed the app.

Yucca Metal Art
United States
About 4 hours using the app
Booster SEO replied October 31, 2024

You're very welcome! We're glad we could assist you right from the start. If you need any more help as you continue using the app, just let us know!
- Kevin & Booster SEO Team