Reviews (176)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

May 16, 2018

This app is really easy to use !

Cisco Net Global
United States
5 months using the app
March 25, 2020

Dave was Johny on the spot replying to the numerous times I needed help during setup! I highly recommend Boxify!

unWINEder
United States
5 months using the app
January 11, 2017

Great app with great customer service. We had a large number of variants to add in a variety of sizes, colors, materials, etc., and as our product sizes can vary greatly we wanted several options available for shipping. Dave from Boxify was quick to get back and helped me bulk add the dimensions of all our items within 24 hours (150+ items, each with 50+ variants!).

The app also provides real time shipping rates from UPS (or FedEx) with a basic Shopify account by linking to our existing UPS account. Highly recommend, is exactly what we were looking for (this functionality should come standard with Shopify!).

Tremblaydecals
Canada
5 months using the app
August 17, 2021

The best customer service I have ever experience. Dave was quick, thoughtful, and able to help us work through all of our issues. Thank you!

Sant Ambroeus
United States
5 months using the app
April 5, 2018

Definitely a huge thumbs up. It solved the problem for us and the money it saved us was much more than what we were losing without the app (i.e. without the ability to link each of our box dimensions to its respective product). 5-stars for ease of use, simple setup, no maintenance, and no hassle.

Eid Moments
United States
4 months using the app
January 15, 2021

I recently decided to use the design of boxify for my shipping needs and found their service to be great. Not only to they respond quickly but make sure you understand the answers they provide and not just provide an answer and stop assisting. We would like to thank Dave for all his dedication to ensure we are up and running correctly in order to provide our customers with the best shipping rates out there.
Thank you Boxify and Dave

Crossroads 63
Canada
4 months using the app
Edited April 10, 2019

Top notch support. I was having issues with Boxify not selecting the correct box, then support quickly pointed out that the issue was my mistake. Support quickly looked at my settings, product dimensions, and shipping carriers and to me how to correct them. No issues since and the shipping is being calculated perfectly.

Mukilteo Coffee Roasters
United States
4 months using the app
March 25, 2021

I use this app to store box dimensions and to aid in label creation automation. No other app support is as good as that provided by the Boxify support team, period.

Cutting Edge Cutlery Co.
Canada
4 months using the app
October 29, 2020

This app is great. We have 7 box sizes, with customer who need international and expedited shipping. This app has been perfect for getting our customers accurate shipping quotes, eliminating hassle and shipping cost complaints. We had some configuration questions and Dave from support provided very thorough answers very quickly (within 2 hours).

MyVitro
United States
4 months using the app
January 6, 2021

We straight up would not be in business if it werent for this app, it was a game changer. We sell salvaged auto parts, so our product dimensions vary greatly from dash knobs to bumpers. Every single product has unique shipping sizes, and further some things can be shipped together, while other products need to ship on their own (such as window glass). Boxify made these shipping rules a breeze, the app seems idiot proof. We went from only being able to use shopify for our promotional shirts and stickers...to doing 100 orders in our first 2 months of using boxify. We had one "error" in the very beginning (it turned out we had checked the wrong box on our shipping rules), and when i contacted boxify, Dave answered the phone and walked me right thru the steps to correct the error. This made for almost zero downtime, and we havnt had a problem since! Boxify rules, Dave rules, and you're blowing it if you dont already have this app integrated.

Hevy Hauling
United States
4 months using the app