Boxify , 168 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise shipping cost calculations and efficient box packing feature. It's praised for its seamless integration with various shipping services and handling complex configurations. The customer service, especially a team member named Dave, is appreciated for their promptness and expertise. The app has boosted sales for some by offering fair shipping costs and saved money for others by avoiding overcharges. It's user-friendly, easy to set up, and has streamlined shipping processes for many.

March 25, 2021

I use this app to store box dimensions and to aid in label creation automation. No other app support is as good as that provided by the Boxify support team, period.

Cutting Edge Cutlery Co.
Canada
4 months using the app
November 2, 2021

App works really well and is easy to use. I recommend using the bulk edit if you have a lot of items. Dave is very responsive and helpful. Usually responds in minutes.

BellStone
United States
4 months using the app
May 20, 2022

Highly recommendable app to calculate shipping cost with box dimension. Dave is always helpful and gives us answers to solve problems.

KAMA-ASA
Japan
4 months using the app
October 29, 2020

This app is great. We have 7 box sizes, with customer who need international and expedited shipping. This app has been perfect for getting our customers accurate shipping quotes, eliminating hassle and shipping cost complaints. We had some configuration questions and Dave from support provided very thorough answers very quickly (within 2 hours).

MyVitro
United States
4 months using the app
January 6, 2021

We straight up would not be in business if it werent for this app, it was a game changer. We sell salvaged auto parts, so our product dimensions vary greatly from dash knobs to bumpers. Every single product has unique shipping sizes, and further some things can be shipped together, while other products need to ship on their own (such as window glass). Boxify made these shipping rules a breeze, the app seems idiot proof. We went from only being able to use shopify for our promotional shirts and stickers...to doing 100 orders in our first 2 months of using boxify. We had one "error" in the very beginning (it turned out we had checked the wrong box on our shipping rules), and when i contacted boxify, Dave answered the phone and walked me right thru the steps to correct the error. This made for almost zero downtime, and we havnt had a problem since! Boxify rules, Dave rules, and you're blowing it if you dont already have this app integrated.

Hevy Hauling
United States
4 months using the app
January 5, 2021

Listen up, Shopify management team! You NEED to buy this software from Dave Boomerang and implement it into your "Shipping" software if you want to maintain your status as King of the ecommerce platforms. Your current rudimentary system of choosing a "default" box for stores like ours that sell 75 different items is ridiculous. Even Ecwid had a better system than that and that's where we moved from.
Boxify is amazing in the way it calculates and even shows how to load boxes. Is it perfect? No. I mean how does one input the dimensions of a traffic cone? There's still space around the cone where small items can be tucked so even that can't be calculated by Boxify. But that's rare anyway. Our shipping rates have become a LOT more agreeable to customers and realistic to us. We used to lose customers due to the incorrect shipping costs since we had to base everything off of weight which just doesn't work.
The few times that we've needed to contact Dave for help have been pleasant and our questions/concerns were answered VERY quickly; in fact, I wish customer service of larger, bigger pocketed companies could be this fast and competent.
Shopify, pay the man! For what it would do for your company (and for your "cherished" customers), an 8-figure amount would be a no-brainer and a steal.

Mike Bender Golf Products
United States
3 months using the app
May 29, 2018

Boxify is awesome, and perhaps even better, is the masterful knowledge and ability to quickly and successfully troubleshoot problems when you reach their technical support. In a world of plugins, apps, APIs, and multiple parties (e.g. Shopfiy, ShipRush, Boxify) all interwoven in the function of shipping and our eCommerce user experience - it is INVALUABLE to be able to get help and keep the customer experience optimized, display accurate rates, and understand how it all fits together.

I use Boxify with my company as a plugin (app) to Shopify.

I had a question as to why one of the services (Fedex Ground) in this case was not appearing to customers on our website, and while this question had stumped Shopfiy on several calls, Dave from Boxify instantly knew the issue. It took him about 10 seconds to ask the right question, and enable me to fix the problem (by un-hiding the "Company" form field in the Shopify checkout). Further, I now understand the issue, which is that Fedex only offers Ground service for companies. So, I then enabled the Fedex Ground Home Delivery option, which then solved my problem as well for residential addresses. 5 Gold Stars for Dave and Boxify!

Whether this matters to you or not, or whether this was my own user error or not, it had stumped many others, but not Boxify. My takeaway is that Boxify is a great service not only for the functionality they provide, but even more so from their expertise and ability thru customer support to help you use their service properly and get the most out of it.

Beam Authentic
United States
3 months using the app
September 10, 2021

So far I am really impressed with this app! It gives me accurate shipping rates for my products, which are quite variable in size and weight. Their customer service is wonderful! I have been pleasantly surprised by how quickly they respond to any inquiry that I submit. Dave is awesome and is great at explaining things clearly and always gets my issue resolved!

Rare Earth Mercantile
United States
3 months using the app
Edited March 19, 2020

Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now.

The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening.

If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general.

The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.

Neurochrome
Canada
3 months using the app
August 26, 2016

Incredibly detailed software that lets you finally take control of shipping and make the process even easier than you ever dreamed. Finally, you can do away with flat rate shipping options and charge your customers a fair price that doesn't leave them feeling cheated, and doesn't leave you covering extra costs.

Have any problems or questions at all? Simply reach out to their support team and prepare to be dazzled with a quick reply and a working solution to your challenges that will have you up and running in no time!

Medwakh Com
United States
2 months using the app