Boxify , 150 reviews
Dave at Boxify provides the best customer support BY FAR than any other app provider we use on Shopify. I highly recommend Dave and team at Boxify for any ecommerce business that needs to have precision shipping calculations!
Boxify really helped us to tighten down on the accuracy of shipping quotes to our customers. Plenty of features and options, and Dave is very quick to respond to any inquiries...even answered my email early on a Saturday morning!
I used this app to configure shipping rates for a store that has items of various box sizes, and it works perfectly just as advertised. Dave at Boxify was and still is instrumental in guiding me through the process, and is always there for me whenever I need help. Great App, Great Staff.
I recently decided to use the design of boxify for my shipping needs and found their service to be great. Not only to they respond quickly but make sure you understand the answers they provide and not just provide an answer and stop assisting. We would like to thank Dave for all his dedication to ensure we are up and running correctly in order to provide our customers with the best shipping rates out there.
Thank you Boxify and Dave
We straight up would not be in business if it werent for this app, it was a game changer. We sell salvaged auto parts, so our product dimensions vary greatly from dash knobs to bumpers. Every single product has unique shipping sizes, and further some things can be shipped together, while other products need to ship on their own (such as window glass). Boxify made these shipping rules a breeze, the app seems idiot proof. We went from only being able to use shopify for our promotional shirts and stickers...to doing 100 orders in our first 2 months of using boxify. We had one "error" in the very beginning (it turned out we had checked the wrong box on our shipping rules), and when i contacted boxify, Dave answered the phone and walked me right thru the steps to correct the error. This made for almost zero downtime, and we havnt had a problem since! Boxify rules, Dave rules, and you're blowing it if you dont already have this app integrated.
Listen up, Shopify management team! You NEED to buy this software from Dave Boomerang and implement it into your "Shipping" software if you want to maintain your status as King of the ecommerce platforms. Your current rudimentary system of choosing a "default" box for stores like ours that sell 75 different items is ridiculous. Even Ecwid had a better system than that and that's where we moved from.
Boxify is amazing in the way it calculates and even shows how to load boxes. Is it perfect? No. I mean how does one input the dimensions of a traffic cone? There's still space around the cone where small items can be tucked so even that can't be calculated by Boxify. But that's rare anyway. Our shipping rates have become a LOT more agreeable to customers and realistic to us. We used to lose customers due to the incorrect shipping costs since we had to base everything off of weight which just doesn't work.
The few times that we've needed to contact Dave for help have been pleasant and our questions/concerns were answered VERY quickly; in fact, I wish customer service of larger, bigger pocketed companies could be this fast and competent.
Shopify, pay the man! For what it would do for your company (and for your "cherished" customers), an 8-figure amount would be a no-brainer and a steal.
I could not rave enough about Boxify and especially the support - around the clock, 7 days a week - that Dave has provided as we work through establishing our usage of the app. We ship frozen products as well as non-frozen, each requiring specific packaging - with the frozen product package obviously weighing quite a bit. Boxify was the only app to successfully tell Shopify and the shipping calculations that Product A goes in Package A and so on. I'm not sure how we would have solved this problem - which seems quite logical - but without hiring a developer and building from scratch (and spending a fortune) it was a logistics issue that no one else successfully solved. Dave is there whenever we change or add products and walks us through any steps that we may have missed. We are a very small startup and are experiencing solid volume - we don't have time to miss sales nor do we have time to wait 48 hours for a response from app support. With Boxify and Dave, neither of those are ever issues. Can I give it 10 stars?
Boxify solved our dimensional weight issue. But what I'm really impressed by is their customer support. We had a lot of difficulty setting things up because of external shipping issues and Dave at Boxify was amazing in helping get our account set up 100% error free!
Boxify is amazing! Sometimes customers order several different items at once and Boxify's box packing feature tells us which shipping box to use - this information is usable by our shipping software for filters or automation rules. This has saved us so much time on our fulfillment. Additionally, Boxify allows us to generate different shipping rates to provide our customers more options - this has been especially helpful for the Holidays. Dave is very responsive and always available to answer questions or look into something. I would definitely recommend this app!
Boxify not only fill a need we had for dimensional weights across a variety of products, the customer service is fantastic! Dave responds quickly and provides detailed information to make sure you are properly informed. If you need to get more accurate rates with dimensional shipping, look no further.