Reviews (175)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise shipping calculations, especially useful for products of varying sizes and weights. It enhances Shopify's default shipping capabilities and supports complex requirements with features like multiple box sizes. The app integrates seamlessly with UPS and FedEx for real-time rates. Merchants also praise its reliability and exceptional customer support, particularly highlighting the responsiveness and effectiveness of support representative Dave.

February 19, 2024

This is an excellent product for getting accurate shipping quotes! I highly recommend it for anyone who isn't using a flat rate shipping model. Excellent customer service as well.

LaurieAnne Art
United States
Over 1 year using the app
November 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions.

I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Rink Rabbit
United States
12 months using the app
December 23, 2023

I recently had an experience with the customer service team of Boxify and I was thoroughly impressed. The team(Dave I contacted) was not only responsive and efficient but also incredibly patient and understanding of my concerns. They went above and beyond to ensure that my issue was resolved promptly and satisfactorily. It's rare to encounter such a dedicated and helpful service team. Their professionalism and kindness genuinely enhanced my experience with the app. Highly recommend Boxify for their outstanding customer support!

Bridge City Tool Works (CA)
Canada
About 2 years using the app
March 26, 2024

So far the App has been really handy and useful. And the support is fantastic. Really happy with it's capabilities! Thanks!

James River Laser & Equipment
United States
8 days using the app
March 21, 2024

Using Boxify to manage all our shipping within Canada has been so easy.

Island Surf Company
Canada
16 days using the app
October 6, 2023

I wish what Boxify is offering was native functionality in Shopify but I have to say the app has been working great for us so far and the customer service is absolutely great. Dave has helped me on several occasions (being new to the Shopify platform) and they always respond promptly.

LEKI USA
United States
About 2 months using the app
November 13, 2023

Fantastic APP. works perfectly. Great customer service. You need this one.

Studio Penny Lane
United States
Over 3 years using the app
January 26, 2024

Can't say enough good words about this app. We couldn't have accurate shipping rates without it.

Fibreworks
United States
2 days using the app
Edited March 22, 2017

We can't say enough about this app! It's designed brilliantly and delivers real-time shipping rates from FedX, UPS and USPS for every product variant in our store, based on the size and weight of each product. Our framed art sizes vary greatly and within Shopify, there was no way to set a box size for each of our images, let alone each image's size variants. However, upon installing and opening the app, each variant had a size input field. Also, we were able to add sizes for every product automatically by using the downloadable spreadsheet of products which Boxify creates. After adding the sizes to over 250 products on the spreadsheet, Dave at Boxify ensured the uploaded spreadsheet worked perfectly. Tech support is second to none - they've gotten back to us within a few hours via email, with every question we've had. You don't need to pay Shopify for real time rates, you get them included with Boxify in the cost of your subscription.

UPDATE (one month later):
Just another shout out to Dave for knowing FedX's services better than FedX reps, who needed to go back on what they told me after some further research confirmed Dave was correct. He knows this business, you won't go wrong.

Testimages
United States
Over 7 years using the app
February 23, 2017

Dave is very prompt and responsive to our questions and very helpful with bulk uploading of dimensions to our store. This product works wonderfully for our needs and seems to be solving our problem of dimensional weight calculation. If you are having cost issues with dimensional weight vs. true weight, this is the app for you!

Fifthelementonline
United States
Over 7 years using the app