Reviews (178)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.

February 25, 2021

Gutted that this app didn't work for me. Like some of the reviews below, I felt it had so much potential, and would have been absolutely perfect for my business but I experienced far too many problems that became quite costly for me. The developer is extremely helpful though and once it's working properly it'll be a brilliant app.

Not Another Bunch Of Flowers
United Kingdom
28 days using the app
December 11, 2020

On the pro side this is a great idea and has a very nice looking layout. The one thing I wish that I would have known before investing time in getting this app set up is that it's still a bit of a work in progress. The developers have been helpful and responsive, but I've run into a few hiccups which had to be handled manually. Once it was set up I learned that people could only select 1 variant ...

Whoa Nelli
United States
27 days using the app
Staytuned replied December 11, 2020

Thank you so much for the review. Just in case it's of any help, you can allow multiple variants to be selected, you just have to enable the 'Show variants separately' option ...

December 27, 2023

Starting out with it, and it's working great. Hoping it meets all expectations.

Ariael Creatives
United Kingdom
27 days using the app
Staytuned replied January 3, 2024

Hey there Ariael Creatives and Team!

Thank you for taking the time to leave a review for our app! We'd love to hear your feedback on how we can improve our service. Please ...

February 28, 2022

The app is great so far and have had fantastic support while building my bundles. Some good tools that give you a good amount of flexibility when creating are helpful.

Bundles
United Kingdom
26 days using the app
Staytuned replied March 10, 2022

Thanks for this great review! Box Builder's flexibility is one of our favorite things about the app. :)

December 6, 2021

Awesome app and customer service!! The only one in the entire app store which functions the way we needed it. The team did every customization to make it fit to my custom theme and nothing was too much to ask :) Definitely an app we will keep for a long time!

Lockenbox.com
Germany
23 days using the app
Staytuned replied December 7, 2021

We are tickled to read this review! Thanks for the shoutout on the app functionality and our team! 🎉

Edited April 4, 2022

the only app of its kind that does the box bundle well. good interface. good customer service. I would recommend for sure

The Lion Rock Press
Hong Kong SAR
19 days using the app
Staytuned replied April 11, 2022

Thank you! We're so happy to hear Box Builder's having such a positive impact on your business.

January 6, 2022

This is the app we've been waiting for. streamlines the buying experience for a customer and i've already seen sales increase by an average of 20% each purchase. It's been a week. Fantastic.

Okra & Molly
United States
16 days using the app
Staytuned replied February 14, 2022

Love hearing this! It's been great working with you, especially learning all the ins and outs of dog cakes. Making dogs happy makes us happy, and if your customers are happy ...

December 1, 2021

I had some issues with the app displaying funny at first, so I contacted support and they were so quick to respond and solved the issues no problem! Would definitely recommend the app.

Dlish.us
Italy
15 days using the app
October 14, 2021

Love this app, very easy to set up! If you do get stuck, Andrew from Box Builder is available to help all the time - so stress free!

MK Stationery
New Zealand
14 days using the app
April 25, 2022

Great app with excellent customer service! Million ways to utilize the app for your business. Thanks!

Scamper & Co - Fine Jeweled Dog Collars and Necklaces for Pet Lovers
United States
14 days using the app
Staytuned replied May 3, 2022

Hi Scamper & Co! Thanks for this sweet review! As you said, our app is quite versatile. Almost as many ways to use it as there are ways to style a jeweled dog collar, right? ...