Reviews (178)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating customizable product bundles and gift boxes, enhancing the shopping experience and boosting sales. It offers features like step-by-step customization, conditional logic, and seamless theme integration. The app is versatile, reliable, and works well across various product types. Merchants also praise the responsive and effective customer support, which enhances their back-office experience.

June 7, 2022

Easy to use app and great support service. I wanted a few areas I was unable to edit putting into our brand font/colours and the team sorted it all out with me in a couple of hours.

Square Root Soda
United Kingdom
14 days using the app
Staytuned replied June 21, 2022

Box Builder and Square Root Soda go together like... Lime & Lemongrass! (get it?)

Thank you so much for your kind review. We absolutely love how you showcase your builder on ...

October 7, 2020

HIGHLY RECOMMEND! Very impressed with Andys customer service. Prompt replies and gave me great advice on how to utilise the Box Builder app, to its full potential. I now have the confidence to go live soon, as my customers will be able to create their own gift boxes :)
Harriet from The Boujee Balloon Co.

The Boujee Balloon Co.
Australia
8 days using the app
Staytuned replied October 7, 2020

Thank you, Harriet. It's been my pleasure.

March 19, 2022

I installed the app for 7 days free trial. During this time Jalal gave us an immediate response to all our requests including adjustments to RTL. Excellent service and it is not obvious that Jalal will make adjustments and invest a lot of time without any commitment on our part to pay for the service. We are very pleased with the result and are confident that this app will generate a significant ...

Spark
Israel
7 days using the app
Staytuned replied March 29, 2022

We love our app, and are so happy you do too! We also love our team and take a lot of pride in our merchant support. Thanks for highlighting our service (and how Jalal ...

March 22, 2022

This app does exactly what I was looking for and I'm excited to see how it will work out once my website goes live. I had to contact support for an issue and they reached out super quick and helped me fix the problem! Highly recommend!!

giftboxrx
United States
7 days using the app
Staytuned replied March 29, 2022

We are so pumped to be a part of your store launch! Shoot us a note when your live, we'd love to check in to see if you need any changes once you have customers going through ...

December 2, 2020

If you are looking for an app to offer customizable gifts this is THE ONLY one that matters! It is very customizable, it offers you a lot of possibilities ... it is simply incredible what marketing possibilities you have with its help! Andrew is one of the most dedicated people I've met since I've been working with the Shopify platform, he answers questions very quickly and has no problem ...

Cosmetics Tenerife
Spain
7 days using the app
Staytuned replied December 8, 2020

Thank you so much, a very kind review!

August 17, 2021

Offers a sleek user experience allowing your customers to build custom gift sets. Had some additional tech requirements and the response was fast and helpful.

Karma Sauce
United States
7 days using the app
May 17, 2022

I spent hours and hours of time trying to find a "bundling" app that let me have options to choose different products. Most bundling apps seem to let you make a new product that gives the customer extremely preset options, if there are even options at all. With this app, we have given the customer the ability to build their own suspension kits for their vehicles, choosing from different brands ...

Overland Outfitters
Canada
7 days using the app
Staytuned replied May 18, 2022

Your builders are now some of our favorites (and taught us a lot about suspension kits!). We are so happy to be peanut butter to your jelly, the cross-tube to your shackle... ...

January 4, 2024

great!

Arlotta Food Studio LLC
United States
6 days using the app
Staytuned replied January 8, 2024

Hi Arlotta Food Studio LLC!

We're thrilled to hear that you like our app! Thank you so much for taking the time to leave kind feedback for our app.

Please let us know if you ...

November 12, 2023

I test a lot of shopify apps and 95% of the time I face the same problem. We merchants are on earth battling real problems and app developers are somewhere in the moon or a paradise where the sun always shine and the world is perfect in their imagination of how a e-commerce businesses work as they are not merchants but app developers.

This app has the potential to become a great app but it is ...

roqqs
Germany
6 days using the app
Staytuned replied November 16, 2023

Hello, i am the CEO (Serge) of the company that owns the BundleBuilder app. We absolutely loved and appreciate this feedback. We have a new version of the app we are working ...

August 29, 2023

Instead of the order coming through with the individual SKUS, they get added as "Notes" to some randomly generated new SKU. Way to ruin inventory tracking and make it impossible for fulfillment. STAY AWAY

Bar & Cocoa
United States
6 days using the app
Staytuned replied August 30, 2023

Hi Peter,

This is Sharky, Team Supervisor here at BoxBuilder.

I understand you're frustrated with the issue you've encountered with inventory tracking. We'd love to help you ...