Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

February 26, 2024

Excelente aplicación y increíble servicio de soporte. Le doy 5 estrellas pero realmente merecen 10 ;D

V&R Hogar Web
Mexico
3 months using the app
Helixo replied February 27, 2024

¡Gracias por su evaluación increíblemente positiva y la calificación de 5 estrellas!

Estamos encantados de saber que encuentra excelente nuestra aplicación y aprecia nuestro servicio de soporte.

Sus comentarios alimentan nuestro compromiso de brindar la mejor experiencia posible.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

February 3, 2024

Great customer support! Some of the features are harder to use but the team is very helpful and they respond quickly.

Amazing maps
Bulgaria
About 15 hours using the app
Helixo replied February 5, 2024

Thank you for the positive review! We're glad you appreciate our customer support.

While we understand some features may pose a challenge, our team is always ready to assist promptly. Your feedback is valuable.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 4, 2024

They are overall doing a great job , support team is really good.

Collagenactive
Brazil
8 days using the app
Helixo replied January 5, 2024

Thank you so much for taking the time to share your positive experience with us!

We are thrilled to hear that you find our team's support exceptional and that you feel we are doing a great job overall.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 8, 2024

I would highly recommend! The customer service from Nadeem was great very helpful!

DMD FITNESS
United Kingdom
About 2 hours using the app
Helixo replied April 10, 2024

We sincerely appreciate your recommendation! It's fantastic to hear that you found our customer service, particularly Nadeem, to be helpful. Providing excellent support is a top priority for us, and we're thrilled to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 28, 2024

I was impressed by technical support. They go out of their way to solve any issue and adapt the app to your needs. AMAZING!

PETIT ZILUET
Mexico
About 1 hour using the app
Helixo replied March 1, 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our support team's efforts have made a positive impact. Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 1, 2024

THANKS!!! Not only was he professional, but very patient! He helped me a lot!

iwafo
United States
About 6 hours using the app
Helixo replied February 2, 2024

Thank you so much for your enthusiastic feedback! We're delighted to hear about your positive experience with our support team, particularly regarding their professionalism and patience. Providing excellent service and assistance is something we take great pride in.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 9, 2024

got good assistance1

FUEGO®
United Kingdom
6 days using the app
Helixo replied April 11, 2024

Thank you for the positive feedback!

We're glad to hear that you received good assistance. Your satisfaction is important to us, and we're always here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 10, 2024

Amazing customer support!

ELLY Dubai
United Arab Emirates
23 days using the app
Helixo replied February 11, 2024

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 14, 2024

Best customer service I have ever had. Seriously the best currency converter you can get. I promise!

Inlighte
Canada
About 4 hours using the app
Helixo replied March 15, 2024

We're truly grateful for your glowing review!

It's wonderful to hear that you've had such a positive experience with our customer service and currency converter.

Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Kwintner
Israel
About 4 hours using the app
Helixo replied March 5, 2024

Thank you so much for your kind words!

We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app.

We're committed to delivering exceptional customer service and ensuring that our users' needs are met.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team