Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

April 9, 2024

got good assistance1

FUEGO®
United Kingdom
6 days using the app
Helixo replied April 11, 2024

Thank you for the positive feedback!

We're glad to hear that you received good assistance. Your satisfaction is important to us, and we're always here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 16, 2024

helpful customer support in the end

Radiant Restroom
Australia
About 2 months using the app
Helixo replied January 18, 2024

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

February 28, 2024

I was impressed by technical support. They go out of their way to solve any issue and adapt the app to your needs. AMAZING!

PETIT ZILUET
Mexico
About 1 hour using the app
Helixo replied March 1, 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our support team's efforts have made a positive impact. Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 20, 2024

Excellent response to a challenge we had with confirming installation. 5 star service !

Secret Storage Books
Canada
15 days using the app
Helixo replied January 22, 2024

Thank you for sharing your experience with us!

We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent.

Achieving a 5-star service rating from you is truly rewarding.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 14, 2024

Best customer service I have ever had. Seriously the best currency converter you can get. I promise!

Inlighte
Canada
About 4 hours using the app
Helixo replied March 15, 2024

We're truly grateful for your glowing review!

It's wonderful to hear that you've had such a positive experience with our customer service and currency converter.

Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 16, 2023

It’s ok, a little difficult to setup for me but overall works perfectly and support is incredibly fast I would recommend it

DMcastlestore
Mexico
About 1 month using the app
Helixo replied December 18, 2023

We appreciate your positive feedback! It's fantastic to hear that our product is working well for you. If you encounter any challenges in the future, our support team is here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 3, 2024

Great customer support! Some of the features are harder to use but the team is very helpful and they respond quickly.

Amazing maps
Bulgaria
About 15 hours using the app
Helixo replied February 5, 2024

Thank you for the positive review! We're glad you appreciate our customer support.

While we understand some features may pose a challenge, our team is always ready to assist promptly. Your feedback is valuable.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Kwintner
Israel
About 4 hours using the app
Helixo replied March 5, 2024

Thank you so much for your kind words!

We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app.

We're committed to delivering exceptional customer service and ensuring that our users' needs are met.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 28, 2024

Bhagya was very helpful. I appreciate her! Helped me to solve my currency display issue very quickly.

GRIPS
Bulgaria
About 1 hour using the app
Helixo replied March 30, 2024

It's wonderful to hear that Bhagya provided you with such helpful assistance!

We're grateful for your feedback and pleased that we could quickly address your concern.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 30, 2024

VRY HELPFUL APP

SilkenAura
Pakistan
About 1 month using the app
Helixo replied April 1, 2024

Thank you for your review!
We're happy to hear that you found our app very helpful.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
We appreciate your support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team