Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

December 10, 2023

Amazing app. actually easy to implement

Sculptor
India
2 months using the app
Helixo replied December 11, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our app amazing and easy to implement. Our team has worked hard to create a user-friendly experience, and it's incredibly rewarding to know that it's being appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 12, 2024

Suporte excelente e funciona super bem o app

LebenGut
Brazil
About 2 months using the app
Helixo replied January 14, 2024

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você está gostando do nosso aplicativo e que nosso suporte atendeu às suas expectativas.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Equipe de Suporte Helixo

April 4, 2024

good app :)
they have excellent support

Al Aswad Co.
Kuwait
39 minutes using the app
Helixo replied April 6, 2024

We're delighted to receive your positive review!

It's fantastic to hear that you're pleased with our app and that you've had such a positive experience with our support team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Cat-Proof Fence Rollers | Oscillot® Europe and UK
Poland
About 1 hour using the app
Helixo replied January 11, 2024

Thank you for your incredibly kind words and positive feedback!

We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations.

Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 18, 2024

Supporto rapido e gentile

GreenMooComf
Italy
8 months using the app
Helixo replied April 19, 2024

Grazie per aver dedicato del tempo per condividere la tua esperienza con noi!

Siamo lieti che tu abbia trovato il nostro supporto rapido e gentile. Fornire assistenza tempestiva e compassionevole è qualcosa di cui siamo orgogliosi.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

January 4, 2024

Good Customer Service

Anulus
Australia
8 days using the app
Helixo replied January 6, 2024

Thank you so much for acknowledging our customer service!

We're thrilled to hear that you had a positive experience.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 29, 2024

Increible! Te cambia la moneda y el servicio de atencion al cliente es perfecto y super rápido! Me ha ayudado a cambiar el formato y está mil veces mejor, se ve tan profesional y es gracias a Athira de customer service, le agradezco con todo mi corazón. Sin duda muy buen servicio y la app excedió mis expectativas

Lily marie store
Peru
About 1 hour using the app
October 18, 2023

I have just the best words to say about customer support by BUCKS agents, especially agent Athira who helped me a lot in a very polite way. 10/5 stars!

TopServis Shop
Bosnia & Herzegovina
9 months using the app
Helixo replied October 19, 2023

I'm thrilled to hear that you had such a positive experience with our customer support team and, in particular, with Agent Athira.

It's always our goal to provide exceptional service, and it's heartwarming to know that we've met your expectations.

We appreciate your kind words and your 10/5 star rating! Thank you for choosing BUCKS.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

January 19, 2024

everything works well. i haven't encountered any glitches. and there support team replies very fast

farbye
Australia
31 minutes using the app
Helixo replied January 20, 2024

We appreciate your positive feedback!

It's great to hear that everything is running smoothly, and our support team is meeting your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 1, 2024

Fantastic app with lots of options to customize and great support too. Highly recommend!

Doggo Capital
United States
About 1 hour using the app
Helixo replied January 3, 2024

We sincerely appreciate your kind words! It's fantastic to hear that you've had a positive experience with our app and found the customization options to your liking. Our team is always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team