Reviews (949)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this currency conversion tool for its user-friendly interface, real-time exchange rate updates, and automatic local currency display based on visitor location. They commend its fast loading times, minimal impact on Google Pagespeed, and customization options. The app is free and offers a range of features, providing excellent value. The customer support team is highly praised for their responsiveness and assistance in app setup and management. Many recommend it for its functionality and superior customer service.

April 9, 2024

Every time I encounter difficulties and need help, the customer service staff will be very attentive and give me effective help.
Five stars!Five stars!

ELEGANT_Global
China
3 months using the app
Helixo replied April 11, 2024

Thank you very much for your outstanding five-star review!

We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.

Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 28, 2024

This app has been great and really easy to use. It's sleek and looks great on the website. When we had an issue with how it displayed on our site, Chaithra from chat support was quick to help and fixed the problem for us. Would highly recommend!

Allstar Pool Parts
Australia
5 days using the app
Helixo replied May 30, 2024

Thank you for your wonderful review! We're thrilled to hear that you find our app great and easy to use, and that it looks sleek on your website.

We’re especially pleased that Chaithra from our chat support team was able to quickly help and fix the display issue for you.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 12, 2024

Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks!Nadeem from Helixo Support was super helpful and solved our issue straight away!

CHAYAN-TEA 茶納雅言
Taiwan
29 days using the app
Helixo replied March 13, 2024

Thank you so much for your kind words!

We're glad to hear that you're enjoying our app and that Nadeem was able to assist you promptly and effectively. We're glad everything is now working smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 2, 2024

I had an issue with some text that wasn't showing on my store. Then I contacted customer support and after talking to Akhil I was able to solve all of my issues in a very fast and easy manner. Their team is the best. They are extremely polite, easy to talk to, and very patient. You should get this app, super recommended!

NovaMarkt
Colombia
8 days using the app
Helixo replied April 4, 2024

Thank you so much for your kind words!

We're delighted to hear that Akhil was able to assist you efficiently and effectively.

Providing excellent customer support is our top priority, and we're delighted that you found our team polite, easy to talk to, and patient.
Your recommendation means a lot to us, and we're grateful for your support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 22, 2024

It's a very useful app and the support team is very good, they even sent one of their team for something specific I wanted and coded it on my site for free, I am very satisfied.

Infinia Jewel
United Kingdom
About 1 month using the app
Helixo replied March 23, 2024

Thank you so much for your kind words and positive feedback!

We're happy to hear that you're satisfied with our app and the support you've received. Going the extra mile for our users is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 4, 2024

Quick support and easy to set-up! Works amazing.

Akinna Milano
India
7 months using the app
Helixo replied May 6, 2024

Thank you for your wonderful review!

We're delighted that you found our support fast and the setup process simple.

Your satisfaction means the world to us, and we're committed to providing you with the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 2, 2024

i would highly recommend bucks currency converter

My Store
United States
28 days using the app
Helixo replied May 4, 2024

We truly appreciate your recommendation and are grateful to have you as a valued user.

If there's anything specific you believe we could improve upon, please don't hesitate to let us know.

Your input is invaluable to us as we strive to enhance our offerings and better meet the needs of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 1, 2024

I like the app! Also Nadeem from the Customer Support helped me with my questions.

Marlow Arch
Germany
4 months using the app
Helixo replied June 3, 2024

Thank you for your positive feedback!

We're delighted to hear that you like the app and that Nadeem from our Customer Support team was able to assist you with your questions.

Your satisfaction is very important to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 16, 2024

We are having trouble converting currencies based on the geographic location of our site visitor. We contacted support, the plugin specialists patiently explained to us what needed to be changed in the Shopify settings to solve the problem. As a result, they helped us configure the plugin according to our wishes. We are very pleased and grateful to the plugin specialists. We recommend!

Ayaho
Indonesia
14 days using the app
Helixo replied April 18, 2024

Thank you for taking the time to share your experience with us! We're delighted that our support team could help you configure the currency conversion settings to your satisfaction.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 21, 2024

It works well, I had some issues but the support was really kind and resolved the problem in 10 minutes

Solaera
Hungary
11 days using the app
Helixo replied May 23, 2024

Thank you for sharing your experience!

We're pleased that the Bucks Currency Converter meets your needs.

And it’s wonderful to hear that our support team could resolve them promptly and kindly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team